|
#735
|
Teams connection issues |
Thami |
Ugen Kistarmurthy,
|
Software |
|
Khule |
2026-10-07 09:05:08 |
Open |
High |
|
2026-10-09 |
8 |
|
|
|
edit
/delete
|
|
#734
|
printer connection: Nzwaki |
Lolly |
Nzwaki Tshainca,
|
Printer |
|
|
2026-10-06 11:32:51 |
Open |
High |
|
2026-10-08 |
8 |
|
|
|
edit
/delete
|
|
#733
|
No Network connection: Thabo Ngcobo |
Yolanda |
Thabo Ngcobo,
|
Network |
|
Khule |
2026-10-06 10:54:20 |
Closed |
High |
|
2026-10-08 |
8 |
|
|
2026-10-06
11:57:52 |
edit
/delete
|
|
#732
|
Printer setup: Nombuso Mnguni |
Silindo |
Nombuso Mnguni,
|
Printer |
|
Khule |
2026-10-06 09:46:08 |
Open |
High |
|
2026-10-08 |
8 |
|
|
|
edit
/delete
|
|
#731
|
New Laptop setup: Bridget Turrell |
Thami |
Bridget Turrel,
|
Other |
|
Khule |
2026-10-06 09:44:04 |
Open |
High |
|
2026-10-08 |
8 |
|
|
|
edit
/delete
|
|
#730
|
No Space: Siniko Nabile |
Lovene |
Siniko Nabile,
|
Other |
|
Khule |
2026-10-05 13:57:50 |
Open |
High |
|
2026-10-07 |
8 |
|
|
|
edit
/delete
|
|
#729
|
Projector Connection: Council chambers |
Thami |
Vuyani Gqoboka,
|
Other |
|
Khule |
2026-10-05 10:12:22 |
Open |
High |
|
2026-10-07 |
8 |
|
|
|
edit
/delete
|
|
#728
|
New laptop setup: Thabsile Ngcobo |
Khehlo |
Thabsile Ngcobo,
|
Other |
|
Khule |
2026-10-02 14:34:51 |
Open |
High |
|
2026-10-06 |
8 |
|
|
|
edit
/delete
|
|
#727
|
Excel not working |
Thami |
hrintern,
|
Other |
|
Khule |
2026-10-02 10:13:34 |
Closed |
High |
2026-10-02
12:32:26 |
2026-10-06 |
8 |
2026-10-02
12:32:26 |
|
2026-10-02
12:32:26 |
edit
/delete
/comments
|
|
#726
|
Emails not working: Cllr Xolani Gasa |
Thami |
Cllr Xolani Gasa,
|
Email |
|
Khule |
2026-10-02 10:06:51 |
Closed |
High |
2026-10-02
12:31:30 |
2026-10-06 |
8 |
2026-10-02
12:31:30 |
|
2026-10-02
12:31:30 |
edit
/delete
/comments
|
|
#725
|
Cant print: Nontokozo Gabela |
Sean |
Nontokozo Gabela,
|
Printer |
|
Khule |
2026-10-02 10:05:02 |
Open |
High |
|
2026-10-06 |
8 |
|
|
|
edit
/delete
|
|
#724
|
Ess not working: |
Santhosh |
Liziswa Jiba,
|
Software |
|
Khule |
2026-10-01 10:16:20 |
Open |
High |
|
2026-10-05 |
8 |
|
|
|
edit
/delete
|
|
#723
|
Tablet setup after repairs: Cllr L Ntanza |
Thami |
Cllr Lindiwe Ntanza,
|
Other |
|
Khule |
2026-10-01 10:02:33 |
Closed |
High |
2026-10-02
12:20:16 |
2026-10-05 |
8 |
2026-10-02
12:20:16 |
|
2026-10-02
12:20:16 |
edit
/delete
/comments
|
|
#722
|
No network connection: Nqobile Gumbi |
Thami |
Nqobile Gumbi,
|
Network |
|
Khule |
2026-10-01 08:50:50 |
Closed |
High |
2026-10-02
12:19:18 |
2026-10-05 |
8 |
2026-10-02
12:19:18 |
|
2026-10-02
12:19:18 |
edit
/delete
/comments
|
|
#721
|
weekly Security Audit report |
Lovene |
,
|
Security |
|
Lovene |
2026-10-01 07:49:38 |
Closed |
High |
2026-10-02
13:08:32 |
2026-10-05 |
8 |
2026-10-02
13:12:26 |
|
2026-10-02
13:12:50 |
edit
/delete
/comments
|
|
#720
|
User couldn`t print due to paper jamming |
Andile |
lulekat,
|
Printer |
|
Andile |
2026-09-30 09:06:03 |
Closed |
Medium |
2026-09-30
09:06:17 |
2026-09-30 |
24 |
2026-09-30
09:06:17 |
|
2026-09-30
09:06:17 |
edit
/delete
/comments
|
|
#719
|
Remove Kaspersky antivirus and replace with symantec: Nontsikelelo |
Khehlo |
Nontsi Cele,
|
Security |
|
Khule |
2026-09-30 09:02:42 |
Open |
High |
|
2026-10-02 |
8 |
|
|
|
edit
/delete
|
|
#718
|
Added user to printer |
Andile |
Lwandile Thutshini,
|
Printer |
|
Andile |
2026-09-30 09:01:36 |
Closed |
Medium |
2026-09-30
09:01:55 |
2026-09-30 |
24 |
2026-09-30
09:01:55 |
|
2026-09-30
09:01:55 |
edit
/delete
/comments
|
|
#717
|
Antivirus disabled |
Gugu |
Lovene Perrumal,
|
Security |
|
Khule |
2026-09-30 08:59:11 |
Open |
High |
|
2026-10-05 |
8 |
|
|
|
edit
/delete
|
|
#716
|
Cant print: Smangele Shazi |
Thami |
Smangele Shazi,
|
Printer |
|
Khule |
2026-09-30 08:57:01 |
Closed |
High |
2026-09-30
10:12:19 |
2026-10-02 |
8 |
2026-09-30
10:12:19 |
|
2026-09-30
10:12:19 |
edit
/delete
/comments
|
|
#715
|
process vulnerabilty report for Q1 2026 |
Lovene |
,
|
Security |
|
Lovene |
2026-09-30 08:30:48 |
Open |
High |
2026-09-30
08:33:22 |
2026-10-16 |
8 |
2026-09-30
08:33:22 |
|
|
edit
/delete
/comments
|
|
#714
|
inventory update southbroom |
Lovene |
,
|
Security |
|
Lovene |
2026-09-30 08:24:59 |
Closed |
High |
2026-09-30
08:27:07 |
2026-09-30 |
8 |
2026-09-30
08:27:07 |
|
2026-09-30
08:27:27 |
edit
/delete
/comments
|
|
#713
|
User couldn`t access Microsoft Teams meeting using the supplied meeting link |
Andile |
Sibongile,
|
Software |
|
Andile |
2026-09-29 13:37:10 |
Closed |
Medium |
2026-09-29
13:37:26 |
2026-09-28 |
24 |
2026-09-29
13:37:26 |
|
2026-09-29
13:37:25 |
edit
/delete
/comments
|
|
#712
|
User couldn`t access Microsoft Teams meeting using the supplied meeting link |
Andile |
Ntokozoh,
|
Software |
|
Andile |
2026-09-29 13:35:34 |
Closed |
Medium |
2026-09-29
13:36:00 |
2026-09-28 |
24 |
2026-09-29
13:36:00 |
|
2026-09-29
13:36:00 |
edit
/delete
/comments
|
|
#711
|
User couldn`t access Microsoft Teams meeting using the supplied meeting link |
Andile |
Pinkie,
|
Software |
|
Andile |
2026-09-29 13:32:36 |
Closed |
Medium |
2026-09-29
13:33:40 |
2026-09-28 |
24 |
2026-09-29
13:33:40 |
|
2026-09-29
13:33:40 |
edit
/delete
/comments
|
|
#710
|
User couldn`t access internet and was not receiving emails due to disabled proxy settings |
Andile |
Zandile,
|
Network |
|
Andile |
2026-09-29 13:25:36 |
Closed |
Medium |
2026-09-29
13:25:52 |
2026-09-29 |
24 |
2026-09-29
13:25:52 |
|
2026-09-29
13:25:52 |
edit
/delete
/comments
|
|
#709
|
Incorrect characters displayed when printing |
Andile |
sindisiwe,
|
Printer |
|
Andile |
2026-09-29 13:21:08 |
Closed |
Medium |
2026-09-29
13:22:51 |
2026-09-29 |
24 |
2026-09-29
13:22:51 |
|
2026-09-29
13:23:04 |
edit
/delete
/comments
|
|
#708
|
No internet connection: Luleka Thutshini |
Thami |
Luleka Thitshini,
|
Network |
|
Khule |
2026-09-28 11:29:52 |
Closed |
High |
2026-09-28
11:34:50 |
2026-09-30 |
8 |
2026-09-28
11:34:50 |
|
2026-09-28
11:34:50 |
edit
/delete
/comments
|
|
#707
|
No network connection: Jabu Nzimakwe |
Silindo |
Jabulile Nzimakwe,
|
Network |
|
Khule |
2026-09-28 11:03:22 |
Closed |
High |
|
2026-09-30 |
8 |
|
|
2026-10-06
08:14:13 |
edit
/delete
|
|
#706
|
Laptop not switching on: Goodman Qumbisa |
Khehlo |
Khehlo Gumede,
|
Hardware |
|
Khule |
2026-09-28 09:20:29 |
Closed |
High |
2026-09-30
12:38:11 |
2026-09-30 |
8 |
2026-09-30
12:38:11 |
|
2026-09-30
12:38:11 |
edit
/delete
/comments
|
|
#705
|
Email not working: Busisiwe Cele |
Thami |
Busisiwe Cele,
|
Email |
|
|
2026-09-28 08:42:05 |
Closed |
High |
2026-09-28
11:34:14 |
2026-09-30 |
8 |
2026-09-28
11:34:14 |
|
2026-09-28
11:34:14 |
edit
/delete
/comments
|
|
#704
|
DPS compliance mailbox: Letitia |
Santhosh |
,
|
|
|
Khule |
2026-09-28 07:40:31 |
Open |
High |
|
2026-09-30 |
8 |
|
|
|
edit
/delete
|
|
#703
|
Virtual teams Interview: |
Khehlo |
Nokuthula Mthwane,
|
Software |
|
Khule |
2026-09-25 14:46:11 |
Closed |
High |
2026-09-27
15:19:44 |
2026-09-29 |
8 |
2026-09-27
15:19:44 |
|
2026-09-27
15:19:44 |
edit
/delete
/comments
|
|
#702
|
weekly firewall admin activity report |
Lovene |
,
|
Security |
|
Lovene |
2026-09-23 12:02:13 |
Closed |
High |
2026-09-30
08:11:45 |
2026-09-27 |
8 |
2026-09-30
08:11:45 |
|
2026-09-30
08:12:38 |
edit
/delete
/comments
|
|
#701
|
weekly security audit report |
Khule |
,
|
Security |
|
Lovene |
2026-09-23 11:59:36 |
Closed |
High |
2026-09-30
08:10:16 |
2026-09-27 |
8 |
2026-09-30
08:10:16 |
|
2026-09-30
08:10:47 |
edit
/delete
/comments
|
|
#700
|
inventory update Techhub |
Lovene |
,
|
Security |
|
Lovene |
2026-09-23 11:57:28 |
Closed |
High |
2026-09-30
08:14:43 |
2026-09-27 |
8 |
2026-09-30
08:14:43 |
|
2026-09-30
08:15:35 |
edit
/delete
/comments
|
|
#699
|
User couldn`t scan documents due to scanner lamp failure |
Andile |
Ntokozo,
|
Hardware |
|
Andile |
2026-09-23 11:54:06 |
Closed |
Medium |
2026-09-23
11:58:03 |
2026-09-23 |
24 |
2026-09-23
11:58:03 |
|
2026-09-23
11:58:03 |
edit
/delete
/comments
|
|
#698
|
Laptop unresponsive: Roshan |
Silindo |
Roshan Gayapersad,
|
Hardware |
|
Khule |
2026-09-23 09:34:56 |
Closed |
High |
|
2026-09-25 |
8 |
|
|
2026-09-23
09:59:09 |
edit
/delete
|
|
#697
|
Printing issues: Nombuso Somngazi |
Thami |
,
|
|
|
Khule |
2026-09-23 08:14:14 |
Closed |
High |
2026-09-28
11:35:15 |
2026-09-25 |
8 |
2026-09-28
11:35:15 |
|
2026-09-28
11:35:15 |
edit
/delete
/comments
|
|
#696
|
Cant print: Noxolo, Winnie and Thembi Khawula |
Khehlo |
Noxolo Ngobese,
|
Printer |
|
Khule |
2026-09-22 11:02:33 |
Closed |
High |
2026-09-25
07:33:04 |
2026-09-24 |
8 |
2026-09-25
07:33:04 |
|
2026-09-25
07:33:04 |
edit
/delete
/comments
|
|
#695
|
Outlook not opening: Zanele Ndabezitha |
Khehlo |
Zanele Ndabezitha,
|
Email |
|
Khule |
2026-09-22 11:00:14 |
Closed |
High |
2026-09-25
07:31:44 |
2026-09-24 |
8 |
2026-09-25
07:31:44 |
|
2026-09-25
07:31:44 |
edit
/delete
/comments
|
|
#694
|
Teams connection issues: HOD Ndwalane |
Khehlo |
HOD M Ndwalane,
|
Software |
|
Khule |
2026-09-22 10:26:14 |
Closed |
High |
2026-09-25
07:31:02 |
2026-09-24 |
8 |
2026-09-25
07:31:02 |
|
2026-09-25
07:31:02 |
edit
/delete
/comments
|
|
#693
|
Update: Cllr Z Ndwalane |
Lolly |
Cllr Z Ndwalane,
|
Other |
|
Khule |
2026-09-22 09:22:55 |
Closed |
High |
2026-09-22
09:33:26 |
2026-09-24 |
8 |
2026-09-22
09:33:26 |
|
2026-09-22
09:33:26 |
edit
/delete
/comments
|
|
#692
|
Cant print: Uvongo bottom building |
Khehlo |
Uvongo bottom building,
|
Printer |
|
Khule |
2026-09-21 14:35:23 |
Closed |
High |
2026-09-25
07:30:34 |
2026-09-23 |
8 |
2026-09-25
07:30:34 |
|
2026-09-25
07:30:34 |
edit
/delete
/comments
|
|
#691
|
Cant print: Zethu Garane |
Lolly |
Zethu Garane,
|
Printer |
|
Khule |
2026-09-21 14:14:29 |
Closed |
High |
2026-09-22
09:32:51 |
2026-09-23 |
8 |
2026-09-22
09:32:51 |
|
2026-09-22
09:32:50 |
edit
/delete
/comments
|
|
#690
|
Adobe not working: Sobahle Jula |
Lolly |
Lolly Zwakala,
|
Software |
|
Khule |
2026-09-21 14:13:03 |
Closed |
High |
2026-09-22
09:30:42 |
2026-09-23 |
8 |
2026-09-22
09:30:42 |
|
2026-09-22
09:31:02 |
edit
/delete
/comments
|
|
#689
|
Added user to printer |
Andile |
uyanda,
|
Printer |
|
Andile |
2026-09-21 10:48:18 |
Closed |
Medium |
2026-09-22
08:27:23 |
2026-09-21 |
24 |
2026-09-22
08:27:23 |
|
2026-09-22
08:27:23 |
edit
/delete
/comments
|
|
#688
|
Added user to printer |
Andile |
lulekat,
|
Printer |
|
Andile |
2026-09-21 10:47:01 |
Closed |
Medium |
2026-09-22
08:27:03 |
2026-09-21 |
24 |
2026-09-22
08:27:03 |
|
2026-09-22
08:27:02 |
edit
/delete
/comments
|
|
#687
|
Nontsi`s old laptop setup for Technohub |
Khehlo |
Techno Hub,
|
Other |
|
Khule |
2026-09-21 08:28:23 |
Closed |
Critical |
2026-09-25
07:29:52 |
2026-09-23 |
4 |
2026-09-25
07:29:52 |
|
2026-09-25
07:29:52 |
edit
/delete
/comments
|
|
#686
|
user unable to sign in to onedrive |
Andile |
vuyanig,
|
Software |
|
Andile |
2026-09-18 15:55:18 |
Closed |
Medium |
2026-09-18
16:08:57 |
2026-09-18 |
24 |
2026-09-18
16:08:57 |
|
2026-09-18
16:08:57 |
edit
/delete
/comments
|
|
#685
|
Emails error: Neli Sithole |
Khehlo |
Neli Sithole,
|
Email |
|
Khule |
2026-09-18 12:24:14 |
Closed |
High |
2026-09-25
07:29:17 |
2026-09-22 |
8 |
2026-09-25
07:29:17 |
|
2026-09-25
07:29:17 |
edit
/delete
/comments
|
|
#684
|
Website upload: Ntokozo Hlatshwayo |
Khehlo |
Ntokozo Hlatshwayo,
|
Other |
|
Khule |
2026-09-17 15:44:45 |
Closed |
Critical |
2026-09-25
07:28:01 |
2026-09-21 |
4 |
2026-09-25
07:28:01 |
|
2026-09-25
07:28:01 |
edit
/delete
/comments
|
|
#683
|
Update drivers: Nomvelo Mbili |
Thami |
Nomvelo Mbili,
|
Other |
|
Khule |
2026-09-17 15:43:06 |
Closed |
High |
2026-09-23
08:21:30 |
2026-09-21 |
8 |
2026-09-23
08:21:30 |
|
2026-09-23
08:21:30 |
edit
/delete
/comments
|
|
#682
|
cant edit excel document: Andile Gwigi |
Thami |
Andile Gwigi,
|
Other |
|
Khule |
2026-09-17 15:15:27 |
Closed |
High |
2026-09-23
08:18:51 |
2026-09-21 |
8 |
2026-09-23
08:18:51 |
|
2026-09-23
08:18:51 |
edit
/delete
/comments
|
|
#680
|
Authentication |
Andile |
amanda,
|
Software |
|
Andile |
2026-09-17 09:52:12 |
Closed |
Medium |
2026-09-17
13:35:17 |
2026-09-17 |
24 |
2026-09-17
13:35:17 |
|
2026-09-17
14:58:40 |
edit
/delete
/comments
|
|
#679
|
Cant login:Anele Ngeleka |
Sean |
Anele Ngeleka,
|
Network |
|
|
2026-09-17 09:09:01 |
Open |
High |
|
2026-09-21 |
8 |
|
|
|
edit
/delete
|
|
#678
|
Switch no on the network: Techno Hub |
Khehlo |
Lovene Perrumal,
|
Network |
|
Khule |
2026-09-17 07:55:59 |
Closed |
High |
2026-09-17
10:13:44 |
2026-09-21 |
8 |
2026-09-17
10:13:44 |
|
2026-09-17
10:13:44 |
edit
/delete
/comments
|
|
#677
|
Laptop not opening: Nothando Skhosana |
Sean |
Nothando Skhosana,
|
Other |
|
Khule |
2026-09-17 07:54:14 |
Open |
High |
|
2026-09-21 |
8 |
|
|
|
edit
/delete
|
|
#676
|
weekly firewall admin report |
Lovene |
,
|
Security |
|
Lovene |
2026-09-17 07:48:24 |
Closed |
High |
2026-09-30
08:16:31 |
2026-09-20 |
8 |
2026-09-30
08:16:31 |
|
2026-09-30
08:17:02 |
edit
/delete
/comments
|
|
#675
|
weekly Security Audit report |
Lovene |
,
|
Security |
|
Lovene |
2026-09-17 07:46:54 |
Closed |
High |
2026-09-30
08:17:50 |
2026-09-20 |
8 |
2026-09-30
08:17:50 |
|
2026-09-30
08:18:16 |
edit
/delete
/comments
|
|
#674
|
No Network connection: Scelo Ndovela |
Silindo |
Scelo Ndovela,
|
Network |
|
Khule |
2026-09-16 10:47:20 |
Closed |
High |
|
2026-09-18 |
8 |
|
|
2026-09-17
13:41:46 |
edit
/delete
|
|
#673
|
Laptop crashed: Thabsile Ngcobo |
Khehlo |
Thabsile Ngcobo,
|
Hardware |
|
Khule |
2026-09-16 10:16:37 |
Closed |
High |
2026-09-17
10:12:02 |
2026-09-18 |
8 |
2026-09-17
10:12:02 |
|
2026-09-17
10:12:02 |
edit
/delete
/comments
|
|
#672
|
Paper jam: Stannic Printer |
Lovene |
Nombuso Mnguni,
|
Printer |
|
Khule |
2026-09-16 09:30:11 |
Closed |
High |
2026-09-17
08:05:27 |
2026-09-18 |
8 |
2026-09-17
08:05:27 |
|
2026-09-17
08:05:48 |
edit
/delete
/comments
|
|
#671
|
Cant print: Pravesh |
Khehlo |
Pravesh,
|
Printer |
|
Khule |
2026-09-16 09:03:36 |
Closed |
High |
2026-09-17
10:10:45 |
2026-09-18 |
8 |
2026-09-17
10:10:45 |
|
2026-09-17
10:10:45 |
edit
/delete
/comments
|
|
#670
|
Cant print: Steven Goldsmith |
Sean |
Steven Goldsmith,
|
Printer |
|
Khule |
2026-09-16 09:01:28 |
Open |
High |
|
2026-09-18 |
8 |
|
|
|
edit
/delete
|
|
#669
|
Cant print: Sli Mbanjwa |
Khehlo |
Sli Mbanjwa,
|
Printer |
|
Khule |
2026-09-15 09:43:34 |
Closed |
High |
2026-09-17
10:10:34 |
2026-09-17 |
8 |
2026-09-17
10:10:34 |
|
2026-09-17
10:10:34 |
edit
/delete
/comments
|
|
#668
|
Cant login: Siniko Nabile |
Lolly |
Siniko Nabile,
|
Other |
|
Khule |
2026-09-15 08:36:15 |
Closed |
High |
2026-09-17
09:17:02 |
2026-09-17 |
8 |
2026-09-17
09:17:02 |
|
2026-09-17
09:17:02 |
edit
/delete
/comments
|
|
#667
|
Cant access email: Sibongiseni Mthembu |
Yolanda |
Sibongiseni Mthembu,
|
Email |
|
Khule |
2026-09-14 14:48:58 |
Closed |
High |
|
2026-09-16 |
8 |
|
|
2026-09-15
10:10:04 |
edit
/delete
|
|
#666
|
Printer not working: Uvongo |
Gugu |
Siyabonga Khwela,
|
Printer |
|
Khule |
2026-09-14 14:32:22 |
Closed |
High |
2026-09-17
11:52:25 |
2026-09-16 |
8 |
2026-09-17
11:52:25 |
|
2026-09-17
11:52:40 |
edit
/delete
/comments
|
|
#665
|
Cant access documents: |
Yolanda |
Zethu Xolo,
|
Other |
|
Khule |
2026-09-14 14:30:55 |
Closed |
High |
|
2026-09-16 |
8 |
|
|
2026-09-15
10:09:52 |
edit
/delete
|
|
#664
|
added user to printer |
Andile |
,
|
|
|
Andile |
2026-09-14 13:45:54 |
Closed |
Medium |
2026-09-17
13:48:05 |
2026-09-17 |
24 |
2026-09-17
13:48:05 |
|
2026-09-17
13:49:10 |
edit
/delete
/comments
|
|
#663
|
Added user to the printer |
Andile |
luyanda,
|
Printer |
|
Andile |
2026-09-14 12:17:10 |
Closed |
Medium |
2026-09-17
14:57:32 |
2026-09-17 |
24 |
2026-09-17
14:57:32 |
|
2026-09-17
14:57:32 |
edit
/delete
/comments
|
|
#662
|
Added user to printer and Adobe repairing |
Andile |
kerchia,
|
Printer |
|
Andile |
2026-09-14 12:05:01 |
Closed |
Medium |
2026-09-17
14:57:12 |
2026-09-17 |
24 |
2026-09-17
14:57:12 |
|
2026-09-17
14:57:12 |
edit
/delete
/comments
|
|
#661
|
windows update error |
Andile |
nelisiwen,
|
Printer |
|
Andile |
2026-09-14 12:03:19 |
Closed |
Medium |
2026-09-17
14:56:22 |
2026-09-17 |
24 |
2026-09-17
14:56:22 |
|
2026-09-17
14:56:22 |
edit
/delete
/comments
|
|
#660
|
Added user to printer |
Andile |
sthokozile,
|
Printer |
|
Andile |
2026-09-14 12:00:44 |
Closed |
Medium |
2026-09-17
14:55:38 |
2026-09-17 |
24 |
2026-09-17
14:55:38 |
|
2026-09-17
14:55:38 |
edit
/delete
/comments
|
|
#659
|
Added user to printer and Adobe repair |
Andile |
kwanele,
|
Printer |
|
Andile |
2026-09-14 11:59:31 |
Closed |
Medium |
2026-09-17
14:55:09 |
2026-09-17 |
24 |
2026-09-17
14:55:09 |
|
2026-09-17
14:55:09 |
edit
/delete
/comments
|
|
#658
|
added user to printer and software update |
Andile |
mrlusim,
|
Printer |
|
Andile |
2026-09-14 11:35:18 |
Closed |
Medium |
2026-09-17
14:54:17 |
2026-09-17 |
24 |
2026-09-17
14:54:17 |
|
2026-09-17
14:54:17 |
edit
/delete
/comments
|
|
#657
|
Access denied on Emails: Phumla Chiliza |
Sean |
Phumla Chiliza,
|
Email |
|
Khule |
2026-09-14 10:44:47 |
Open |
High |
|
2026-09-16 |
8 |
|
|
|
edit
/delete
|
|
#656
|
Printers not working: Stannic, Public Safety and HR |
Lolly |
Khule Msomi,
|
Printer |
|
Khule |
2026-09-14 10:37:50 |
Closed |
High |
2026-09-17
09:16:41 |
2026-09-16 |
8 |
2026-09-17
09:16:41 |
|
2026-09-17
09:16:41 |
edit
/delete
/comments
|
|
#655
|
Cant print: Sobahle Jula |
Silindo |
Sobahle Jula,
|
Printer |
|
Khule |
2026-09-14 10:30:34 |
Closed |
High |
2026-09-14
10:50:53 |
2026-09-16 |
8 |
2026-09-14
10:50:53 |
|
2026-09-14
10:50:53 |
edit
/delete
/comments
|
|
#654
|
Idrive not working: Tavalin |
Sean |
Tavalin Perrumal,
|
Other |
|
Khule |
2026-09-14 09:30:05 |
Open |
High |
|
2026-09-16 |
8 |
|
|
|
edit
/delete
|
|
#653
|
Projector connection: Council Chambers |
Khehlo |
Nomvelo Mbili,
|
Other |
|
Khule |
2026-09-14 09:05:27 |
Closed |
High |
2026-09-15
07:51:45 |
2026-09-16 |
8 |
2026-09-15
07:51:45 |
|
2026-09-15
07:51:45 |
edit
/delete
/comments
|
|
#652
|
New laptop setup: Zonke Mbatha |
Khehlo |
Zonke Mbatha,
|
Other |
|
Khule |
2026-09-11 14:39:55 |
Closed |
High |
2026-09-15
07:51:09 |
2026-09-15 |
8 |
2026-09-15
07:51:09 |
|
2026-09-15
07:51:08 |
edit
/delete
/comments
|
|
#651
|
Cant open PDF: Nomonde Bhengu |
Yolanda |
Nomonde Bhengu,
|
Software |
|
Khule |
2026-09-11 13:57:59 |
Closed |
Critical |
|
2026-09-15 |
4 |
|
|
2026-09-11
13:59:24 |
edit
/delete
|
|
#650
|
Printer connection: Neli Ngcobo (Switchboard) |
Silindo |
Nelisiwe Ngcobo,
|
Printer |
|
Khule |
2026-09-11 13:46:29 |
Closed |
High |
|
2026-09-15 |
8 |
|
|
2026-09-14
08:05:48 |
edit
/delete
|
|
#649
|
Cant access emails: Melanie |
Yolanda |
Melanie Mohamed,
|
Email |
|
|
2026-09-11 10:49:09 |
Closed |
High |
|
2026-09-15 |
8 |
|
|
2026-09-11
11:00:53 |
edit
/delete
|
|
#648
|
Users processing large amounts of emails |
Khehlo |
Lovene Perrumal,
|
Email |
|
Khule |
2026-09-11 09:26:04 |
Open |
High |
|
2026-09-15 |
8 |
|
|
|
edit
/delete
|
|
#647
|
Users processing large amounts of emails |
Gugu |
Lovene Perrumal,
|
Email |
|
Khule |
2026-09-11 09:22:15 |
Closed |
High |
2026-09-29
15:26:55 |
2026-09-15 |
8 |
2026-09-29
15:26:55 |
|
2026-09-29
15:27:02 |
edit
/delete
/comments
|
|
#646
|
users processing large amount of emails:
|
Lolly |
Lovene Perrumal,
|
Email |
|
Khule |
2026-09-11 09:17:34 |
Closed |
High |
2026-09-17
09:16:19 |
2026-09-15 |
8 |
2026-09-17
09:16:19 |
|
2026-09-17
09:16:19 |
edit
/delete
/comments
|
|
#645
|
Munsoft Failed Login |
Santhosh |
Lovene Perrumal,
|
Software |
|
Khule |
2026-09-11 09:12:24 |
Open |
High |
2026-09-17
08:02:10 |
2026-09-15 |
8 |
2026-09-17
08:02:10 |
|
|
edit
/delete
/comments
|
|
#644
|
Projector connection: Council Chambers |
Thami |
Sithembiso.Dlomo@rnm.gov.za,
|
Email |
|
Khule |
2026-09-11 08:47:07 |
Closed |
High |
2026-09-17
13:28:51 |
2026-09-15 |
8 |
2026-09-17
13:28:51 |
|
2026-09-17
13:29:04 |
edit
/delete
/comments
|
|
#643
|
weekly Firewall admin activity report. |
Lovene |
,
|
Security |
|
Lovene |
2026-09-10 13:56:13 |
Closed |
High |
2026-09-17
07:57:20 |
2026-09-13 |
8 |
2026-09-17
07:57:20 |
|
2026-09-17
07:57:42 |
edit
/delete
/comments
|
|
#642
|
monthly - email and teams usage report. |
Lovene |
,
|
Email |
|
Lovene |
2026-09-10 13:53:24 |
Closed |
High |
2026-09-11
09:09:20 |
2026-09-13 |
8 |
2026-09-11
09:09:20 |
|
2026-09-11
09:09:39 |
edit
/delete
/comments
|
|
#641
|
Ray7 server out of space on d: volume. |
Lovene |
,
|
Maintenance |
|
Lovene |
2026-09-10 13:51:09 |
Closed |
High |
2026-09-11
09:13:29 |
2026-09-13 |
8 |
2026-09-11
09:13:29 |
|
2026-09-17
07:56:24 |
edit
/delete
/comments
|
|
#640
|
User unable to send emails due to connection issues |
Andile |
andiswam,
|
Email |
|
Andile |
2026-09-10 12:02:26 |
Closed |
Medium |
2026-09-17
14:53:14 |
2026-09-10 |
24 |
2026-09-17
14:53:14 |
|
2026-09-17
14:53:14 |
edit
/delete
/comments
|
|
#639
|
ggg |
Andile |
Thabo,
Stannic |
Printer |
|
Andile |
2026-09-09 13:27:50 |
Open |
Critical |
2026-09-09
13:28:33 |
2026-09-10 |
4 |
2026-09-09
13:28:33 |
|
|
edit
/delete
/comments
|
|
#638
|
Firewall Traffic report - monthly |
Lovene |
,
|
Security |
|
Lovene |
2026-09-09 12:26:56 |
Closed |
High |
2026-09-11
09:06:10 |
2026-09-11 |
8 |
2026-09-11
09:06:10 |
|
2026-09-11
09:06:32 |
edit
/delete
/comments
|
|
#637
|
Disconnected AP`S (Uvongo) |
Khehlo |
Lovene perrumal,
|
Network |
|
Khule |
2026-09-09 10:42:16 |
Closed |
High |
2026-09-15
07:53:58 |
2026-09-11 |
8 |
2026-09-15
07:53:58 |
|
2026-09-15
07:53:58 |
edit
/delete
/comments
|
|
#636
|
Disconnected AP`s in Margate |
Santhosh |
Lovene Perrumal,
|
Email |
|
Khule |
2026-09-09 10:39:30 |
Open |
High |
|
2026-09-11 |
8 |
|
|
|
edit
/delete
|
|
#635
|
lost network connection |
Lovene |
,
|
Network |
|
Lovene |
2026-09-09 09:23:41 |
Closed |
High |
2026-09-11
09:01:46 |
2026-09-11 |
8 |
2026-09-11
09:01:46 |
|
2026-09-11
09:02:34 |
edit
/delete
/comments
|
|
#634
|
Request for password reset: Nomkhosi Nhlumayo |
Khule |
Nomkhosi Nhlumayo,
|
Security |
|
|
2026-09-08 10:44:01 |
Open |
Critical |
|
2026-09-10 |
4 |
|
|
|
edit
/delete
|
|
#633
|
New laptop setup: Dhanelle Govender |
Andile |
dhanelle,
|
Other |
|
Andile |
2026-09-08 09:03:05 |
Closed |
High |
2026-09-17
14:52:11 |
2026-09-09 |
8 |
2026-09-17
14:52:11 |
|
2026-09-17
14:52:11 |
edit
/delete
/comments
|
|
#632
|
Emails not working: Chief S Lushaba |
Thami |
Chief S Lushaba,
|
Email |
|
Khule |
2026-09-08 09:01:06 |
Closed |
High |
2026-09-17
13:32:13 |
2026-09-10 |
8 |
2026-09-17
13:32:13 |
|
2026-09-23
08:07:07 |
edit
/delete
/comments
|
|
#631
|
New user setup: Nosipho Ndlovu |
Andile |
nosiphon,
|
Other |
|
Andile |
2026-09-08 08:59:01 |
Closed |
High |
2026-09-17
14:51:27 |
2026-09-10 |
8 |
2026-09-17
14:51:27 |
|
2026-09-17
14:51:27 |
edit
/delete
/comments
|
|
#630
|
Weekly Security Audit report |
Lovene |
,
|
Security |
|
Lovene |
2026-09-08 08:19:22 |
Closed |
High |
2026-09-11
08:58:02 |
2026-09-10 |
8 |
2026-09-11
08:58:02 |
|
2026-09-11
08:58:28 |
edit
/delete
/comments
|
|
#629
|
Added user to printer |
Andile |
andiswah,
|
Printer |
|
Andile |
2026-09-07 14:26:21 |
Closed |
Medium |
2026-09-17
14:50:07 |
2026-09-10 |
24 |
2026-09-17
14:50:07 |
|
2026-09-17
14:50:07 |
edit
/delete
/comments
|
|
#628
|
Laptop setup: Lizzy Sikobi |
Andile |
lizzy,
|
Other |
|
|
2026-09-07 14:24:50 |
Closed |
High |
2026-09-17
14:49:37 |
2027-09-10 |
8 |
2026-09-17
14:49:37 |
|
2026-09-17
14:49:37 |
edit
/delete
/comments
|
|
#627
|
Inventory update Uvongo |
Lovene |
,
|
Security |
|
Lovene |
2026-09-07 13:52:06 |
Closed |
High |
2026-09-09
09:36:26 |
2026-09-09 |
8 |
2026-09-09
09:36:26 |
|
2026-09-09
09:36:54 |
edit
/delete
/comments
|
|
#626
|
Apps and documents not opening: Cllr N Mbuyisa |
Khehlo |
Cllr N Mbuyisa,
|
Software |
|
Khule |
2026-09-07 13:12:34 |
Closed |
High |
2026-09-08
08:07:11 |
2026-09-09 |
8 |
2026-09-08
08:07:11 |
|
2026-09-08
08:07:11 |
edit
/delete
/comments
|
|
#625
|
Feziwe`s old laptop setup for Nduduzo Ngongoma |
Sean |
Nduduzo Ngongoma,
|
Other |
|
|
2026-09-07 10:30:02 |
Open |
High |
|
2026-09-09 |
8 |
|
|
|
edit
/delete
|
|
#624
|
Sthabile Gambushe`s laptop setup for Thobile Ciliza |
Thami |
Thobile Ciliza,
|
Other |
|
Khule |
2026-09-07 08:57:51 |
Closed |
High |
2026-09-23
08:06:38 |
2026-09-09 |
8 |
2026-09-23
08:06:38 |
|
2026-09-23
08:06:38 |
edit
/delete
/comments
|
|
#623
|
No network connection: Ben Sikobi |
Khehlo |
Ben Sikobi,
|
Network |
|
Khule |
2026-09-04 09:17:40 |
Closed |
High |
2026-09-08
07:58:43 |
2026-09-08 |
8 |
2026-09-08
07:58:43 |
|
2026-09-08
07:58:43 |
edit
/delete
/comments
|
|
#622
|
Documents not opening: Deshnee |
Khehlo |
Deshnee Ramharakh,
|
Other |
|
Khule |
2026-09-04 08:58:41 |
Closed |
High |
2026-09-08
07:56:41 |
2026-09-08 |
8 |
2026-09-08
07:56:41 |
|
2026-09-08
07:56:41 |
edit
/delete
/comments
|
|
#621
|
Emails not working: Letitia |
Khehlo |
Letitia,
|
Email |
|
Khule |
2026-09-04 08:47:20 |
Closed |
High |
2026-09-15
07:53:03 |
2026-09-08 |
8 |
2026-09-15
07:53:03 |
|
2026-09-15
07:53:03 |
edit
/delete
/comments
|
|
#620
|
user unable to send zip file as an attachment via email |
Andile |
silindile,
|
Email |
|
Andile |
2026-09-03 12:31:22 |
Closed |
Medium |
2026-09-17
14:48:45 |
2026-08-03 |
24 |
2026-09-17
14:48:45 |
|
2026-09-17
14:48:44 |
edit
/delete
/comments
|
|
#619
|
User was unable to access emails/microsoft outlook |
Helpdesk |
Ntokozoh,
|
Email |
|
Andile |
2026-09-03 12:18:41 |
Open |
Medium |
|
2026-09-03 |
24 |
|
|
|
edit
/delete
|
|
#618
|
User was unable to log in to windows workstation |
Andile |
Mbongeni,
|
Security |
|
Andile |
2026-09-03 12:16:03 |
Closed |
Medium |
2026-09-17
14:47:24 |
2026-09-05 |
24 |
2026-09-17
14:47:24 |
|
2026-09-17
14:47:24 |
edit
/delete
/comments
|
|
#617
|
Added user to printer |
Andile |
uyanda,
|
Printer |
|
Andile |
2026-09-03 12:10:59 |
Closed |
Medium |
2026-09-17
14:44:47 |
2026-09-03 |
24 |
2026-09-17
14:44:47 |
|
2026-09-17
14:44:47 |
edit
/delete
/comments
|
|
#616
|
User unable to access drives and files displayed as blank |
Andile |
Portia,
|
Other |
|
Andile |
2026-09-03 12:08:35 |
Closed |
Medium |
2026-09-17
14:43:45 |
2026-09-02 |
24 |
2026-09-17
14:43:45 |
|
2026-09-17
14:43:45 |
edit
/delete
/comments
|
|
#615
|
VPN Access |
Khehlo |
Neli Sithole,
|
Other |
|
Khule |
2026-09-03 07:40:55 |
Closed |
High |
2026-09-04
08:54:00 |
2026-09-07 |
8 |
2026-09-04
08:54:00 |
|
2026-09-04
08:54:00 |
edit
/delete
/comments
|
|
#614
|
Printer code setup: Bongeka Zindela |
Khule |
Bongeka zindela,
|
Printer |
|
|
2026-09-02 16:02:56 |
Open |
High |
|
2026-09-04 |
8 |
|
|
|
edit
/delete
|
|
#613
|
weekly security audit report |
Lovene |
,
|
Security |
|
Lovene |
2026-09-02 15:40:32 |
Closed |
High |
2026-09-04
07:57:47 |
2026-09-04 |
8 |
2026-09-04
07:57:47 |
|
2026-09-04
07:58:08 |
edit
/delete
/comments
|
|
#612
|
inventory updates Uvongo |
Lovene |
,
|
Security |
|
Lovene |
2026-09-02 15:39:20 |
Closed |
High |
2026-09-04
07:56:47 |
2026-09-04 |
8 |
2026-09-04
07:56:47 |
|
2026-09-09
09:31:35 |
edit
/delete
/comments
|
|
#611
|
Printer connection: Bandile Myeza |
Silindo |
Bandile Myeza,
|
Printer |
|
|
2026-09-02 13:50:30 |
Closed |
High |
|
2026-09-04 |
8 |
|
|
2026-09-04
08:33:55 |
edit
/delete
|
|
#610
|
Assisted the user with SIM card replacement and activation to restore mobile network connectivity. |
Silindo |
xolani,
|
Network |
|
Silindo |
2026-09-02 12:27:04 |
Closed |
Critical |
|
2000-02-09 |
4 |
|
|
|
edit
/delete
|
|
#609
|
Projector connection: Council Chambers |
Thami |
Khule ,
|
Email |
|
Khule |
2026-09-02 09:47:44 |
Closed |
High |
2026-09-02
10:15:38 |
2026-09-04 |
8 |
2026-09-02
10:15:38 |
|
2026-09-02
10:15:38 |
edit
/delete
/comments
|
|
#608
|
Email access: Cllr B Zulu |
Khule |
Cllr Bekithemba Zulu,
|
Email |
|
Khule |
2026-09-02 09:11:26 |
Closed |
High |
2026-09-02
13:52:32 |
2026-09-04 |
8 |
2026-09-02
13:52:32 |
|
2026-09-02
13:52:52 |
edit
/delete
/comments
|
|
#607
|
Laptop not charging: Smesihle Nzama |
Thami |
Smesihle Nzama,
|
Hardware |
|
Khule |
2026-09-02 08:15:24 |
Closed |
High |
2026-09-02
08:43:19 |
2026-09-04 |
8 |
2026-09-02
08:43:19 |
|
2026-09-02
08:43:19 |
edit
/delete
/comments
|
|
#606
|
Apps not working: Cllr S Shange (DM) |
Thami |
DM Cllr S Shange,
|
Other |
|
Khule |
2026-09-01 11:37:19 |
Closed |
High |
2026-09-02
08:44:36 |
2026-09-03 |
8 |
2026-09-02
08:44:36 |
|
2026-09-02
08:44:36 |
edit
/delete
/comments
|
|
#605
|
Munsoft not working: Cleo |
Sean |
Cleo Ntozakhe,
|
Other |
|
|
2026-08-31 10:54:18 |
Open |
High |
|
2026-09-02 |
8 |
|
|
|
edit
/delete
|
|
#604
|
New User Setup: Cebo Sigwebela |
Thami |
Cebo Sigwebela,
|
Other |
|
Khule |
2026-08-31 08:34:30 |
Closed |
High |
2026-09-02
08:45:44 |
2026-09-02 |
8 |
2026-09-02
08:45:44 |
|
2026-09-02
08:45:44 |
edit
/delete
/comments
|
|
#603
|
Request to disable Noneka Diya`s account: Yandisa Mhlamvu |
Khule |
Yandisa Mhlamvu,
|
Security |
|
|
2026-08-28 14:58:12 |
Closed |
High |
2026-08-28
14:58:56 |
2026-09-01 |
8 |
2026-08-28
14:58:56 |
|
2026-08-28
14:59:08 |
edit
/delete
/comments
|
|
#602
|
laptop setup: Nontsikelelo Cele |
Andile |
nontsikelelo,
|
Other |
|
Andile |
2026-08-28 14:37:33 |
Closed |
Medium |
|
2026-08-31 |
24 |
|
|
|
edit
/delete
|
|
#601
|
Cant connect to RNM Wireless |
Yolanda |
Cllr M Ngcobo,
|
Network |
|
Khule |
2026-08-28 12:48:02 |
Closed |
High |
|
2026-09-01 |
8 |
|
|
2026-08-31
13:15:03 |
edit
/delete
|
|
#600
|
Paper Jam: Mfuneko |
Khehlo |
Mfuneko Khumalo,
|
Printer |
|
Khule |
2026-08-28 12:44:01 |
Closed |
High |
2026-09-01
07:58:16 |
2026-09-01 |
8 |
2026-09-01
07:58:16 |
|
2026-09-01
07:58:16 |
edit
/delete
/comments
|
|
#599
|
OneDrive authentication |
Andile |
mthandeka,
|
Other |
|
Andile |
2026-08-28 08:42:15 |
Closed |
Medium |
|
2026-08-28 |
24 |
|
|
|
edit
/delete
|
|
#598
|
New user Setup: Sifundo Putaza |
Yolanda |
,
|
|
|
Thami |
2026-08-27 10:30:37 |
Closed |
High |
2026-09-02
08:47:08 |
2026-08-31 |
8 |
2026-09-02
08:47:08 |
|
2026-09-03
08:02:27 |
edit
/delete
/comments
|
|
#597
|
Cant print: Nomonde Bhengu |
Silindo |
Nomonde Bhengu,
|
Printer |
|
Khule |
2026-08-27 09:24:57 |
Closed |
High |
2026-08-28
07:24:51 |
2026-09-01 |
8 |
2026-08-28
07:24:51 |
|
2026-08-28
07:24:51 |
edit
/delete
/comments
|
|
#596
|
Projector connection: Council Chambers |
Thami |
Liziswa.Jiba@rnm.gov.za,
|
Other |
|
Khule |
2026-08-26 13:53:45 |
Closed |
High |
2026-08-26
14:55:32 |
2026-08-28 |
8 |
2026-08-26
14:55:32 |
|
2026-08-26
14:55:32 |
edit
/delete
/comments
|
|
#595
|
Windows login failure |
Andile |
tsepo,
|
Security |
|
Andile |
2026-08-26 13:20:52 |
Closed |
Medium |
|
2026-08-27 |
24 |
|
|
|
edit
/delete
|
|
#594
|
Request for Auto Signature: Samke Ngwabe |
Lolly |
,
|
|
|
Thami |
2026-08-26 10:44:43 |
Open |
High |
2026-10-02
12:34:10 |
2026-08-28 |
8 |
2026-10-02
12:34:10 |
|
2026-10-02
12:34:10 |
edit
/delete
/comments
|
|
#593
|
No Network Connection: Ivan Mchunu |
Sean |
Ivan Mchunu,
|
Network |
|
|
2026-08-26 10:21:14 |
Open |
High |
|
2026-08-28 |
8 |
|
|
|
edit
/delete
|
|
#592
|
Munsoft Password Reset: Bridget Ndlovu |
Khule |
Bridget Ndlovu,
|
Other |
|
Khule |
2026-08-26 09:05:59 |
Closed |
High |
2026-08-26
12:24:56 |
2026-08-28 |
8 |
2026-08-26
12:24:56 |
|
2026-08-26
12:24:56 |
edit
/delete
/comments
|
|
#591
|
Teams not working: Chanre |
Lolly |
Chanre Chetty,
|
Email |
|
Khule |
2026-08-26 08:59:18 |
Closed |
High |
2026-08-26
15:17:35 |
2026-08-28 |
8 |
2026-08-26
15:17:35 |
|
2026-08-26
15:17:35 |
edit
/delete
/comments
|
|
#590
|
Security Audit Report |
Lovene |
,
|
Security |
|
Lovene |
2026-08-25 15:52:47 |
Closed |
High |
2026-09-03
10:14:35 |
2026-08-27 |
8 |
2026-09-03
10:14:35 |
|
2026-09-03
10:14:52 |
edit
/delete
/comments
|
|
#589
|
unable to log in to windows |
Andile |
noxolod,
|
Software |
|
Andile |
2026-08-25 10:15:45 |
Closed |
Medium |
|
2026-08-28 |
24 |
|
|
|
edit
/delete
|
|
#588
|
Laptop display issue |
Andile |
kerchia,
|
Email |
|
Andile |
2026-08-25 10:11:36 |
Closed |
Medium |
|
2026-08-28 |
24 |
|
|
|
edit
/delete
|
|
#587
|
Mouse pad not working: Nombuso Somngazi |
Khehlo |
Nombuso Somngazi,
|
Hardware |
|
|
2026-08-25 10:10:26 |
Closed |
High |
2026-08-28
12:23:41 |
2026-08-27 |
8 |
2026-08-28
12:23:41 |
|
2026-08-28
12:23:41 |
edit
/delete
/comments
|
|
#586
|
Laptop setup and Data transfer |
Andile |
bongekaz,
|
Other |
|
Andile |
2026-08-25 10:05:09 |
Closed |
Medium |
|
2026-08-28 |
24 |
|
|
|
edit
/delete
|
|
#585
|
Teams not working: Cllr D Nyawose |
Khule |
Cllr Nyawose,
|
Software |
|
Khule |
2026-08-25 09:13:25 |
Closed |
High |
2026-08-26
12:08:37 |
2026-08-27 |
8 |
2026-08-26
12:08:37 |
|
2026-08-26
12:08:37 |
edit
/delete
/comments
|
|
#584
|
Scan to email setup: Nontsi Cele |
Khehlo |
Nontsi Cele,
|
Printer |
|
|
2026-08-24 14:08:19 |
Closed |
High |
2026-08-28
12:16:43 |
2026-08-26 |
8 |
2026-08-28
12:16:43 |
|
2026-08-28
12:16:43 |
edit
/delete
/comments
|
|
#583
|
Idrive Missing: Brian Ngobese |
Sean |
Brian Ngobese,
|
Other |
|
Khule |
2026-08-24 09:49:38 |
Closed |
High |
2026-08-24
12:53:46 |
2026-08-26 |
8 |
2026-08-24
12:53:46 |
|
2026-08-24
12:53:46 |
edit
/delete
/comments
|
|
#582
|
Cant login:hrintern |
Thami |
HRintern,
|
Other |
|
Khule |
2026-08-24 09:48:21 |
Closed |
High |
2026-08-26
14:54:49 |
2026-08-26 |
8 |
2026-08-26
14:54:49 |
|
2026-08-26
14:54:49 |
edit
/delete
/comments
|
|
#581
|
Password Error: Saroj |
Lolly |
Saroj Reddy,
|
Other |
|
Khule |
2026-08-24 09:47:01 |
Closed |
High |
2026-08-24
15:50:07 |
2026-08-26 |
8 |
2026-08-24
15:50:07 |
|
2026-08-24
15:50:07 |
edit
/delete
/comments
|
|
#580
|
Access to VPN: Neli Sithole |
Gugu |
Neli Sithole,
|
Other |
|
Khule |
2026-08-24 08:45:18 |
Closed |
High |
2026-09-17
11:45:00 |
2026-08-26 |
8 |
2026-09-17
11:45:00 |
|
2026-09-17
11:45:23 |
edit
/delete
/comments
|
|
#579
|
Emails not working: Cllr S Ncukana |
Khule |
Cllr Ncukana,
|
Email |
|
Khule |
2026-08-21 15:14:14 |
Closed |
High |
2026-08-26
11:54:10 |
2026-08-25 |
8 |
2026-08-26
11:54:10 |
|
2026-08-26
11:54:10 |
edit
/delete
/comments
|
|
#578
|
Bitlocker Recovery error: Thabsile Ngcobo |
Khehlo |
Thabsile Ngcobo,
|
Other |
|
|
2026-08-21 11:14:35 |
Closed |
High |
2026-08-28
12:22:47 |
2026-08-25 |
8 |
2026-08-28
12:22:47 |
|
2026-08-28
12:22:46 |
edit
/delete
/comments
|
|
#577
|
IT Support: Council Chambers 20 to 21 August 2026 |
Khehlo |
Thembi Khawula,
|
Other |
|
|
2026-08-21 10:21:56 |
Closed |
High |
2026-08-28
12:20:13 |
2026-08-25 |
8 |
2026-08-28
12:20:13 |
|
2026-08-28
12:20:13 |
edit
/delete
/comments
|
|
#576
|
No Network connection: Sabelo Ngcungama |
Lolly |
Sabelo Ngcungama,
|
Network |
|
Khule |
2026-08-21 08:33:46 |
Closed |
High |
2026-08-21
11:18:23 |
2026-08-25 |
8 |
2026-08-21
11:18:23 |
|
2026-08-21
11:18:23 |
edit
/delete
/comments
|
|
#575
|
Added user the printer |
Andile |
Shyira Chetty,
|
Printer |
|
Andile |
2026-08-20 14:46:43 |
Closed |
Low |
|
2026-08-23 |
|
|
|
|
edit
/delete
|
|
#574
|
Laptop setup: Nombulelo Shabane |
Andile |
Nombulelo Shabane,
|
Other |
|
Andile |
2026-08-19 15:30:03 |
Closed |
Medium |
|
2026-08-22 |
24 |
|
|
|
edit
/delete
|
|
#573
|
Printer connection: Pat Lushaba |
Sean |
Pat Lushaba,
|
Printer |
|
|
2026-08-19 09:16:48 |
Closed |
High |
2026-08-24
12:52:32 |
2026-08-21 |
8 |
2026-08-24
12:52:32 |
|
2026-08-24
12:52:32 |
edit
/delete
/comments
|
|
#572
|
Scan to email not working |
Lovene |
Khule Msomi,
|
Email |
|
Khule |
2026-08-19 08:10:43 |
Closed |
High |
2026-09-03
10:05:57 |
2026-08-21 |
8 |
2026-09-03
10:05:57 |
|
2026-09-03
10:06:16 |
edit
/delete
/comments
|
|
#571
|
Teams not working: HOD Ndwalane |
Khehlo |
Mthandeni Ndwalane,
|
Other |
|
Khule |
2026-08-18 15:19:06 |
Closed |
High |
2026-08-19
05:32:40 |
2026-08-20 |
8 |
2026-08-19
05:32:40 |
|
2026-08-19
05:32:40 |
edit
/delete
/comments
|
|
#570
|
MFA not updating (users changed password today) |
Lovene |
Khule Msomi,
|
Software |
|
Khule |
2026-08-18 15:04:56 |
Closed |
Critical |
2026-09-03
10:04:05 |
2026-08-20 |
4 |
2026-09-03
10:04:05 |
|
2026-09-03
10:04:23 |
edit
/delete
/comments
|
|
#569
|
Cant receive OTP on MFA |
Khehlo |
Nicholas Nyawose,
|
Email |
|
Khule |
2026-08-18 11:50:36 |
Closed |
High |
2026-08-28
12:19:01 |
2026-08-20 |
8 |
2026-08-28
12:19:01 |
|
2026-08-28
12:19:01 |
edit
/delete
/comments
|
|
#568
|
Laptop not booting up: Sibusiso Nyawuza |
Khehlo |
Sibusiso Nyawuza,
|
Hardware |
|
Khule |
2026-08-18 11:42:52 |
Closed |
High |
2026-08-19
05:29:30 |
2026-08-20 |
8 |
2026-08-19
05:29:30 |
|
2026-08-19
05:29:29 |
edit
/delete
/comments
|
|
#567
|
Network down: Uvongo |
Khehlo |
Thembi Khawula,
|
Network |
|
Khule |
2026-08-18 09:17:43 |
Closed |
High |
2026-08-19
05:27:23 |
2026-08-20 |
8 |
2026-08-19
05:27:23 |
|
2026-08-19
05:27:23 |
edit
/delete
/comments
|
|
#566
|
Security Audit report |
Lovene |
,
|
Security |
|
Lovene |
2026-08-18 08:48:27 |
Closed |
High |
2026-09-03
09:46:28 |
2026-08-20 |
8 |
2026-09-03
09:46:28 |
|
2026-09-03
09:46:51 |
edit
/delete
/comments
|
|
#565
|
User couldn`t share files from Excel due to file size and file format |
Andile |
Nontokozo Vilakazi,
|
Email |
|
Andile |
2026-08-17 14:46:36 |
Closed |
Low |
|
2026-08-20 |
|
|
|
|
edit
/delete
|
|
#564
|
user inability to sign in to work laptop |
Andile |
Pretty,
|
|
|
Andile |
2026-08-17 12:12:44 |
Closed |
Low |
|
2026-08-20 |
|
|
|
|
edit
/delete
|
|
#563
|
Emails not working: Cllr S Ncukana |
Lovene |
Cllr S Ncukana,
|
Email |
|
Khule |
2026-08-17 11:15:17 |
Closed |
High |
2026-09-03
09:40:10 |
2026-08-19 |
8 |
2026-09-03
09:40:10 |
|
2026-09-03
09:43:40 |
edit
/delete
/comments
|
|
#562
|
New Laptop Setup: Cllr T Nkoko |
Yolanda |
Cllr T Nkoko,
|
Other |
|
|
2026-08-17 10:51:01 |
Closed |
High |
2026-08-19
08:45:06 |
2026-08-19 |
8 |
2026-08-19
08:45:06 |
|
2026-08-25
13:32:01 |
edit
/delete
/comments
|
|
#561
|
Cant print: Nozipho Ntshangase |
Thami |
Nozipho Ntshangase,
|
Printer |
|
Khule |
2026-08-17 09:43:37 |
Closed |
High |
2026-08-17
10:38:27 |
2026-08-19 |
8 |
2026-08-17
10:38:27 |
|
2026-08-17
10:38:27 |
edit
/delete
/comments
|
|
#560
|
Printer connection:Mr Patrcik Sithole |
Khehlo |
Patrick Sithole,
|
Printer |
|
Khule |
2026-08-17 09:16:05 |
Closed |
High |
2026-08-17
18:39:20 |
2026-08-19 |
8 |
2026-08-17
18:39:20 |
|
2026-08-17
18:39:20 |
edit
/delete
/comments
|
|
#559
|
inventory update Margate Treasury |
Lovene |
,
|
Security |
|
Lovene |
2026-08-17 09:06:43 |
Closed |
High |
2026-09-03
09:38:19 |
2026-08-19 |
8 |
2026-09-03
09:38:19 |
|
2026-09-03
09:38:41 |
edit
/delete
/comments
|
|
#558
|
Emails not working: Jackson Mzindle |
Silindo |
Jackson Mzindle,
|
Email |
|
Khule |
2026-08-17 08:55:51 |
Closed |
High |
2026-08-25
07:52:40 |
2026-08-19 |
8 |
2026-08-25
07:52:40 |
|
2026-08-25
07:52:49 |
edit
/delete
/comments
|
|
#557
|
Laptop not booting on: Zanele Ndabezitha |
Khehlo |
Zanele Ndabezitha,
|
Hardware |
|
Khule |
2026-08-17 08:54:21 |
Closed |
High |
2026-08-19
05:25:41 |
2026-08-19 |
8 |
2026-08-19
05:25:41 |
|
2026-08-19
05:25:41 |
edit
/delete
/comments
|
|
#556
|
process munsoft reports |
Lovene |
,
|
Security |
|
Lovene |
2026-08-14 13:50:22 |
Closed |
Critical |
2026-09-03
09:16:56 |
2026-08-17 |
4 |
2026-09-03
09:16:56 |
|
2026-09-03
09:35:28 |
edit
/delete
/comments
|
|
#555
|
user cannot print |
Gugu |
nomathemba sibiya,
|
Printer |
|
Gugu |
2026-08-14 10:49:45 |
Closed |
Critical |
2026-08-14
11:14:27 |
2026-08-14 |
4 |
2026-08-14
11:14:27 |
|
2026-08-14
11:14:35 |
edit
/delete
/comments
|
|
#554
|
user cannot be able to change her password ,she was on leave |
Gugu |
Nontsikelelo Cele,
|
Email |
|
Gugu |
2026-08-14 10:43:27 |
Closed |
Critical |
2026-08-14
10:46:34 |
2026-08-11 |
4 |
2026-08-14
10:46:34 |
|
2026-08-14
10:46:34 |
edit
/delete
/comments
|
|
#553
|
Added user to the printer: Precious Jingela |
Andile |
Precious,
|
Printer |
|
Andile |
2026-08-13 14:44:30 |
Closed |
Medium |
|
2026-08-16 |
24 |
|
|
|
edit
/delete
|
|
#552
|
Added user to the printer: Clive Hlongwane |
Andile |
clive,
|
Printer |
|
Andile |
2026-08-13 14:41:39 |
Closed |
Medium |
|
2026-08-16 |
24 |
|
|
|
edit
/delete
|
|
#551
|
Jillian`s old laptop setup for Travin |
Sean |
Travin,
|
Other |
|
Khule |
2026-08-13 11:44:01 |
Closed |
High |
2026-08-24
12:50:46 |
2026-08-17 |
8 |
2026-08-24
12:50:46 |
|
2026-08-24
12:50:46 |
edit
/delete
/comments
|
|
#550
|
User`s printer was insecure : Nombuso Sithole |
Andile |
Nombuso,
|
Printer |
|
Andile |
2026-08-13 11:31:27 |
Closed |
Medium |
|
2026-08-16 |
24 |
|
|
|
edit
/delete
|
|
#549
|
forgot printer code: Zandile Gumede |
Andile |
Zandile,
|
Printer |
|
Andile |
2026-08-13 11:28:40 |
Closed |
Medium |
|
2026-08-16 |
24 |
|
|
|
edit
/delete
|
|
#548
|
Forgotten Password: Advocate Ayanda Mdleleni |
Khule |
Ayanda Mdleleni,
|
Email |
|
Khule |
2026-08-13 11:10:43 |
Closed |
High |
2026-08-18
08:36:59 |
2026-08-17 |
8 |
2026-08-18
08:36:59 |
|
2026-08-18
08:37:17 |
edit
/delete
/comments
|
|
#547
|
Cant receive OTP on MFA |
Silindo |
Nozipho Ntshangase,
|
Email |
|
Khule |
2026-08-13 11:09:04 |
Closed |
High |
2026-08-13
11:44:16 |
2026-08-17 |
8 |
2026-08-13
11:44:16 |
|
2026-08-13
11:44:23 |
edit
/delete
/comments
|
|
#546
|
Laptop too slow and some documents not opening: Cllr Khanyase |
Lolly |
Cllr Khanyase,
|
Other |
|
|
2026-08-12 14:00:13 |
Closed |
High |
2026-08-13
10:14:38 |
2026-08-14 |
8 |
2026-08-13
10:14:38 |
|
2026-08-13
10:14:38 |
edit
/delete
/comments
|
|
#545
|
weekly security audit report |
Lovene |
,
|
Security |
|
|
2026-08-12 08:02:26 |
Closed |
High |
2026-08-14
13:41:58 |
2026-08-14 |
8 |
2026-08-14
13:41:58 |
|
2026-08-14
13:42:23 |
edit
/delete
/comments
|
|
#544
|
Emails not working: Smesihle Nzama |
Silindo |
Smesihle Nzama,
|
Email |
|
Khule |
2026-08-11 15:33:03 |
Closed |
High |
2026-08-11
15:34:01 |
2026-08-13 |
8 |
2026-08-11
15:34:01 |
|
2026-08-11
15:34:28 |
edit
/delete
/comments
|
|
#543
|
Password Reset: Mzwandile Jeza |
Khule |
Mzwandile Jeza,
|
Other |
|
Khule |
2026-08-11 14:49:34 |
Closed |
High |
2026-08-11
15:29:23 |
2026-08-13 |
8 |
2026-08-11
15:29:13 |
|
2026-08-11
15:29:23 |
edit
/delete
/comments
|
|
#542
|
User`s emails were not updating |
Andile |
Phiwinhlanhla,
|
Email |
|
Andile |
2026-08-11 13:48:08 |
Closed |
Medium |
|
2026-08-14 |
24 |
|
|
|
edit
/delete
|
|
#541
|
Added user to printer: Pinkie Ntando |
Andile |
Pinkie,
|
Printer |
|
Andile |
2026-08-11 11:20:36 |
Closed |
Medium |
|
2026-08-14 |
24 |
|
|
|
edit
/delete
|
|
#540
|
Added user to Printer: Ntokozo Hlatshwayo |
Andile |
Ntokozoh,
|
Printer |
|
Andile |
2026-08-11 11:07:30 |
Closed |
Medium |
|
2026-08-14 |
24 |
|
|
|
edit
/delete
|
|
#539
|
Added user to Printer: Mandisa Danca |
Andile |
mandisac,
|
Printer |
|
|
2026-08-11 10:37:16 |
Closed |
Medium |
|
2026-08-14 |
24 |
|
|
|
edit
/delete
|
|
#538
|
Added user to Printer: Sibongile Danca |
Andile |
Sibongile,
|
Printer |
|
Andile |
2026-08-11 10:34:04 |
Closed |
Medium |
|
2026-08-14 |
24 |
|
|
|
edit
/delete
|
|
#537
|
Added user to Printer: Mbongeni Doyisa |
Andile |
Mbongeni,
|
Printer |
|
Andile |
2026-08-11 10:31:53 |
Closed |
Medium |
|
2026-08-14 |
24 |
|
|
|
edit
/delete
|
|
#536
|
Added user to Printer: Sanelisiwe Dlamini |
Andile |
sanelisiwe,
|
|
|
Andile |
2026-08-11 10:28:20 |
Closed |
Medium |
|
2026-08-14 |
24 |
|
|
|
edit
/delete
|
|
#535
|
wireless not working: Mbali Shude |
Sean |
Mba,
|
Network |
|
Khule |
2026-08-11 09:44:50 |
Closed |
High |
2026-08-24
12:50:23 |
2026-08-13 |
8 |
2026-08-24
12:50:23 |
|
2026-08-24
12:50:23 |
edit
/delete
/comments
|
|
#534
|
Cant login: Jabulile Nzimakwe |
Yolanda |
Jabulile Nzimakwe,
|
Other |
|
Khule |
2026-08-11 09:37:58 |
Closed |
High |
2026-08-11
10:24:32 |
2026-08-13 |
8 |
2026-08-11
10:24:32 |
|
2026-08-11
10:24:32 |
edit
/delete
/comments
|
|
#533
|
Munsoft Failed Logins: |
Santhosh |
Santhosh,
|
Security |
|
Khule |
2026-08-07 11:57:57 |
Closed |
High |
2026-09-15
10:44:52 |
2026-08-12 |
8 |
2026-09-15
10:44:52 |
|
2026-09-15
10:45:03 |
edit
/delete
/comments
|
|
#532
|
Account Lockouts |
Santhosh |
Santhosh,
|
Security |
|
Khule |
2026-08-07 11:55:26 |
Closed |
High |
2026-09-15
10:43:29 |
2026-08-12 |
8 |
2026-09-15
10:43:29 |
|
2026-09-15
10:43:46 |
edit
/delete
/comments
|
|
#531
|
Emails not working: Chief S Lushaba |
Khule |
Chief S Lushaba,
|
Email |
|
Khule |
2026-08-07 11:51:08 |
Closed |
High |
2026-08-11
14:08:47 |
2026-08-12 |
8 |
2026-08-11
14:08:23 |
|
2026-08-11
14:08:47 |
edit
/delete
/comments
|
|
#530
|
Antivirus update: Stannic Building |
Thami |
Thami Ndaba,
|
Other |
|
Khule |
2026-08-07 11:49:25 |
Closed |
Critical |
2026-08-07
12:51:56 |
2026-08-18 |
4 |
2026-08-07
12:51:56 |
|
2026-08-11
11:15:38 |
edit
/delete
/comments
|
|
#529
|
Antivirus update: Public Safety Building |
Thami |
Thami Ndaba,
|
Security |
|
Khule |
2026-08-07 10:13:27 |
Closed |
Critical |
2026-08-11
11:16:52 |
2026-08-18 |
4 |
2026-08-11
11:16:52 |
|
2026-09-23
08:23:02 |
edit
/delete
/comments
|
|
#528
|
Cant login: Nontokozo Gabela |
Thami |
Nontokozo Gabela,
|
Other |
|
Khule |
2026-08-07 09:15:05 |
Closed |
High |
2026-08-07
12:34:00 |
2026-08-10 |
8 |
2026-08-07
12:34:00 |
|
2026-08-07
12:33:59 |
edit
/delete
/comments
|
|
#527
|
monthly firewall traffic report |
Lovene |
,
|
Security |
|
Lovene |
2026-08-07 08:09:11 |
Closed |
High |
2026-08-12
08:05:08 |
2026-08-11 |
8 |
2026-08-12
08:05:08 |
|
2026-08-12
08:05:32 |
edit
/delete
/comments
|
|
#526
|
monthly accounts deleted report |
Lovene |
,
|
Security |
|
Lovene |
2026-08-07 08:07:30 |
Closed |
High |
2026-08-12
08:06:40 |
2026-08-11 |
8 |
2026-08-12
08:06:40 |
|
2026-08-12
08:06:58 |
edit
/delete
/comments
|
|
#525
|
monthly accounts created report |
Lovene |
,
|
Security |
|
Lovene |
2026-08-06 16:50:40 |
Closed |
Critical |
2026-08-12
08:08:26 |
2026-08-10 |
4 |
2026-08-12
08:08:26 |
|
2026-08-12
08:08:25 |
edit
/delete
/comments
|
|
#524
|
montly accounts unlocked report |
Lovene |
,
|
Security |
|
Lovene |
2026-08-06 16:49:23 |
Closed |
High |
2026-08-12
08:10:29 |
2026-08-10 |
8 |
2026-08-12
08:10:29 |
|
2026-08-12
08:10:29 |
edit
/delete
/comments
|
|
#523
|
monthly accounts disabled report |
Lovene |
,
|
Security |
|
Lovene |
2026-08-06 16:47:21 |
Closed |
High |
2026-08-12
08:11:14 |
2026-08-10 |
8 |
2026-08-12
08:11:14 |
|
2026-08-12
08:11:14 |
edit
/delete
/comments
|
|
#522
|
monthly account changes report |
Lovene |
,
|
Security |
|
Lovene |
2026-08-06 16:43:15 |
Closed |
High |
2026-08-12
08:12:07 |
2026-08-10 |
8 |
2026-08-12
08:12:07 |
|
2026-08-12
08:12:06 |
edit
/delete
/comments
|
|
#521
|
monthly password set or reset |
Lovene |
,
|
Security |
|
Lovene |
2026-08-06 16:31:52 |
Closed |
High |
2026-08-07
14:57:24 |
2026-08-10 |
8 |
2026-08-07
14:57:24 |
|
2026-08-07
14:57:49 |
edit
/delete
/comments
|
|
#520
|
monthly password resets report |
Lovene |
,
|
Security |
|
Lovene |
2026-08-06 16:30:14 |
Closed |
High |
2026-08-07
14:54:12 |
2026-08-10 |
8 |
2026-08-07
14:54:12 |
|
2026-08-11
11:23:51 |
edit
/delete
/comments
|
|
#519
|
monthly computer accounts created |
Lovene |
,
|
Security |
|
Lovene |
2026-08-06 15:44:40 |
Closed |
High |
2026-08-07
14:52:28 |
2026-08-10 |
8 |
2026-08-07
14:52:28 |
|
2026-08-11
11:27:39 |
edit
/delete
/comments
|
|
#518
|
monthly program change report |
Lovene |
,
|
Security |
|
Lovene |
2026-08-06 15:42:59 |
Closed |
High |
2026-08-07
14:50:37 |
2026-08-10 |
8 |
2026-08-07
14:50:37 |
|
2026-08-11
11:28:19 |
edit
/delete
/comments
|
|
#517
|
monthly admin activities report |
Lovene |
,
|
Security |
|
Lovene |
2026-08-06 15:22:28 |
Closed |
High |
2026-08-07
14:41:28 |
2026-08-10 |
8 |
2026-08-07
14:41:28 |
|
2026-08-11
11:28:54 |
edit
/delete
/comments
|
|
#516
|
monthly account lockout report |
Lovene |
,
|
Security |
|
Lovene |
2026-08-06 15:19:57 |
Closed |
High |
2026-08-07
14:33:25 |
2026-08-10 |
8 |
2026-08-07
14:33:25 |
|
2026-08-07
14:33:48 |
edit
/delete
/comments
|
|
#515
|
New Laptop Setup: Babongile Mthembu |
Andile |
Babongile Mthembu,
|
Other |
|
Andile |
2026-08-06 15:12:36 |
Closed |
High |
|
2026-08-10 |
8 |
|
|
|
edit
/delete
|
|
#514
|
New Laptop setup: Amanda Ketiwe |
Andile |
Amanda,
|
|
|
Andile |
2026-08-06 13:16:16 |
Closed |
High |
|
2026-08-10 |
8 |
|
|
|
edit
/delete
|
|
#513
|
New laptop Setup: Lwandile Thutshini |
Andile |
Lwandile Thutshini,
|
|
|
Andile |
2026-08-06 13:14:03 |
Closed |
High |
|
2026-08-10 |
8 |
|
|
|
edit
/delete
|
|
#512
|
Printer setup: Nontokozo Gabela |
Sean |
Nontokozo Gabela,
|
Printer |
|
Khule |
2026-08-06 10:55:54 |
Closed |
High |
2026-08-24
12:49:35 |
2026-08-10 |
8 |
2026-08-24
12:49:35 |
|
2026-08-24
12:49:35 |
edit
/delete
/comments
|
|
#511
|
Password reset: Sthembile Sithole/Khomo |
Khule |
Sthembile Sithole/Khomo,
|
Other |
|
Khule |
2026-08-06 10:54:25 |
Closed |
High |
2026-08-11
10:36:43 |
2026-08-10 |
8 |
2026-08-11
10:36:28 |
|
2026-08-11
10:36:43 |
edit
/delete
/comments
|
|
#510
|
Cant login: Sipho Shude |
Khehlo |
Sipho Shude,
|
Hardware |
|
|
2026-08-06 10:34:02 |
Closed |
High |
2026-08-14
15:37:31 |
2026-08-10 |
8 |
2026-08-14
15:37:31 |
|
2026-08-14
15:37:31 |
edit
/delete
/comments
|
|
#509
|
New laptop setup for a new user: Zethu Garane (Legal Services) |
Thami |
Zethu Garane,
|
Other |
|
Khule |
2026-08-06 08:48:07 |
Closed |
High |
2026-08-07
12:32:29 |
2026-08-10 |
8 |
2026-08-07
12:32:29 |
|
2026-08-07
12:32:29 |
edit
/delete
/comments
|
|
#492
|
Assistant with ESS: Jackson |
Lolly |
Jackson Mzindle,
|
Software |
|
Khule |
2026-08-05 12:06:32 |
Closed |
|
2026-08-13
10:09:45 |
2026-08-07 |
|
2026-08-13
10:09:45 |
|
2026-08-13
10:09:45 |
edit
/delete
/comments
|
|
#491
|
Cant login: Steven Goldsmith |
Lovene |
Steven,
|
Network |
|
Khule |
2026-08-05 12:04:52 |
Closed |
High |
2026-08-07
14:47:28 |
2026-08-07 |
8 |
2026-08-07
14:47:28 |
|
2026-08-07
14:47:43 |
edit
/delete
/comments
|
|
#490
|
Projector Connection: Council Chambers |
Thami |
Meena,
|
Other |
|
Khule |
2026-08-05 12:03:41 |
Closed |
High |
2026-08-05
12:41:20 |
2026-08-07 |
8 |
2026-08-05
12:41:20 |
|
2026-08-05
12:41:20 |
edit
/delete
/comments
|
|
#488
|
New laptop Setup: Jillian Pholoma |
Sean |
Jillian Pholoma,
|
Other |
|
Khule |
2026-08-05 11:15:16 |
Closed |
High |
2026-08-24
12:49:11 |
2026-08-07 |
8 |
2026-08-24
12:49:11 |
|
2026-08-24
12:49:11 |
edit
/delete
/comments
|
|
#487
|
2nd data sim card request: Cllr K Nzama |
Khule |
Cllr K Nzama,
|
Other |
|
Khule |
2026-08-05 10:31:53 |
Closed |
High |
2026-08-11
09:59:19 |
2026-08-07 |
8 |
2026-08-11
09:58:58 |
|
2026-08-11
09:59:19 |
edit
/delete
/comments
|
|
#486
|
Tablet setup: Cllr Mngoma |
Lolly |
Cllr Mngoma,
|
Other |
|
Khule |
2026-08-05 10:01:02 |
Closed |
High |
2026-08-05
11:23:43 |
2026-08-07 |
8 |
2026-08-05
11:23:43 |
|
2026-08-05
11:23:43 |
edit
/delete
/comments
|
|
#485
|
Munsoft setup |
Khehlo |
Nzwaki,
|
Software |
|
Khule |
2026-08-04 13:34:59 |
Closed |
High |
2026-08-14
15:35:34 |
2026-08-06 |
8 |
2026-08-14
15:35:34 |
|
2026-08-14
15:35:34 |
edit
/delete
/comments
|
|
#484
|
Diagnosing Zonke/Devans`s laptop |
Khehlo |
Zonke and Devan,
|
Other |
|
Khule |
2026-08-04 13:29:32 |
Closed |
High |
2026-08-06
08:49:23 |
2026-08-06 |
8 |
2026-08-06
08:49:23 |
|
2026-08-06
08:49:23 |
edit
/delete
/comments
|
|
#483
|
Printer setup |
Silindo |
Mlungisi Mkhwanazi,
|
Printer |
|
Khule |
2026-08-04 13:23:08 |
Closed |
High |
2026-08-04
13:29:37 |
2026-08-06 |
8 |
2026-08-04
13:29:37 |
|
2026-08-04
13:29:37 |
edit
/delete
/comments
|
|
#482
|
Teams setup on personal cellphone |
Lolly |
Goodman Qumbisa,
|
Other |
|
Khule |
2026-08-04 13:21:38 |
Closed |
High |
2026-08-05
11:20:25 |
2026-08-06 |
8 |
2026-08-05
11:20:25 |
|
2026-08-05
11:20:25 |
edit
/delete
/comments
|
|
#481
|
Sim Swap: Gugu Khuluse |
Khule |
Gugu Khuluse,
|
Other |
|
Khule |
2026-08-04 13:18:51 |
Closed |
High |
2026-08-05
09:50:48 |
2026-08-06 |
8 |
2026-08-05
09:50:33 |
|
2026-08-05
09:50:48 |
edit
/delete
/comments
|
|
#480
|
Tablet setup ( Repairs from insurance) |
Lolly |
Cllr Robbertze,
|
Other |
|
Khule |
2026-08-04 13:17:20 |
Closed |
High |
2026-08-05
11:22:27 |
2026-08-06 |
8 |
2026-08-05
11:22:27 |
|
2026-08-05
11:22:27 |
edit
/delete
/comments
|
|
#479
|
Cant print: Mlungisi Mkhwanazi |
Silindo |
Mlungisi Mkhwanazi,
|
Printer |
|
|
2026-08-04 11:09:29 |
Closed |
High |
2026-08-04
13:28:08 |
2026-08-06 |
8 |
2026-08-04
13:28:08 |
|
2026-08-04
13:28:20 |
edit
/delete
/comments
|
|
#478
|
Scan to email not working |
Lovene |
Nombuso Mnguni,
|
Printer |
|
Khule |
2026-08-04 08:55:43 |
Closed |
High |
2026-08-07
14:46:32 |
2026-08-06 |
8 |
2026-08-07
14:46:32 |
|
2026-08-07
14:46:52 |
edit
/delete
/comments
|
|
#477
|
Registry printer not working |
Lolly |
Sabelo Ngcungama,
|
Printer |
|
Khule |
2026-08-04 08:53:25 |
Closed |
High |
2026-08-05
11:18:42 |
2026-08-06 |
8 |
2026-08-05
11:18:42 |
|
2026-08-05
11:18:42 |
edit
/delete
/comments
|
|
#476
|
Data Backup Required: Devan Govender |
Khehlo |
Devan Govender,
|
Security |
|
Khule |
2026-08-04 08:22:09 |
Closed |
High |
2026-08-06
08:47:42 |
2026-08-06 |
8 |
2026-08-06
08:47:42 |
|
2026-08-06
08:47:42 |
edit
/delete
/comments
|
|
#475
|
Data Backup Required: Nkazimulo Mavundla |
Santhosh |
Nkazimulo Mavundla,
|
Security |
|
Khule |
2026-08-04 08:20:25 |
Open |
High |
|
2026-08-06 |
8 |
|
|
|
edit
/delete
|
|
#474
|
PDF Error |
Khehlo |
Nzwaki,
|
Software |
|
Khule |
2026-08-04 08:11:35 |
Closed |
High |
2026-08-06
08:46:47 |
2026-08-06 |
8 |
2026-08-06
08:46:47 |
|
2026-08-06
08:46:47 |
edit
/delete
/comments
|
|
#473
|
Weekly Security Audit report |
Lovene |
,
|
Security |
|
Lovene |
2026-08-04 08:08:24 |
Closed |
High |
2026-08-07
14:43:28 |
2026-08-06 |
8 |
2026-08-07
14:43:28 |
|
2026-08-07
14:44:03 |
edit
/delete
/comments
|
|
#472
|
inventory update Margate |
Lovene |
,
|
Security |
|
Lovene |
2026-08-04 08:07:11 |
Closed |
High |
2026-08-07
14:35:31 |
2026-08-05 |
8 |
2026-08-07
14:35:31 |
|
2026-08-07
14:38:12 |
edit
/delete
/comments
|
|
#468
|
Adope not working |
Lolly |
MM,
|
Software |
|
Khule |
2026-08-03 14:06:39 |
Closed |
High |
2026-08-05
11:06:44 |
2026-08-05 |
8 |
2026-08-05
11:06:44 |
|
2026-08-05
11:06:44 |
edit
/delete
/comments
|
|
#467
|
Cant print |
Lolly |
Yandisa Mhlamvu,
|
Printer |
|
Khule |
2026-08-03 13:59:12 |
Closed |
High |
2026-08-05
11:11:27 |
2026-08-05 |
8 |
2026-08-05
11:11:27 |
|
2026-08-05
11:11:26 |
edit
/delete
/comments
|
|
#465
|
Cant print A3 paper size |
Lovene |
Xoliswa daka,
|
Printer |
|
Khule |
2026-08-03 13:54:18 |
Closed |
High |
2026-08-04
08:10:42 |
2026-08-05 |
8 |
2026-08-04
08:10:42 |
|
2026-08-07
14:26:43 |
edit
/delete
/comments
|
|
#459
|
Windows Blue Screen and Startup repair boot |
Andile |
,
|
Software |
|
Andile |
2026-08-03 12:23:18 |
Closed |
|
|
2026-08-03 |
|
|
|
|
edit
/delete
|
|
#458
|
Blue Screen and Startup Repair boot issue |
Andile |
,
|
Software |
|
|
2026-08-03 12:20:00 |
Closed |
|
|
2026-08-03 |
|
|
|
|
edit
/delete
|
|
#457
|
Unable to sign in to Outlook and O365 apps |
Santhosh |
Vuynai G,
|
Software |
|
Santhosh |
2026-08-03 10:06:22 |
Closed |
Medium |
2026-09-15
10:41:50 |
2026-08-05 |
24 |
2026-09-15
10:41:50 |
|
2026-09-15
10:42:32 |
edit
/delete
/comments
|
|
#456
|
Update approved IT Access forms on I and G drive |
Santhosh |
,
|
Other |
|
Santhosh |
2026-08-03 10:04:54 |
Closed |
Medium |
2026-09-15
10:41:19 |
2026-08-04 |
24 |
2026-09-15
10:41:19 |
|
2026-09-15
10:41:32 |
edit
/delete
/comments
|
|
#455
|
Password reset |
Andile |
,
|
Category |
|
Andile |
2026-08-03 09:59:45 |
Closed |
|
|
2026-08-03 |
|
|
|
|
edit
/delete
|
|
#454
|
User not receiving emails |
Andile |
,
|
Email |
|
Andile |
2026-08-03 09:56:12 |
Closed |
|
|
2026-08-03 |
|
|
|
|
edit
/delete
|
|
#453
|
Rebuild VIP |
Santhosh |
,
|
Network |
|
Santhosh |
2026-08-03 09:44:18 |
Closed |
High |
2026-09-15
10:40:29 |
2026-08-06 |
8 |
2026-09-15
10:40:29 |
|
2026-09-15
10:41:03 |
edit
/delete
/comments
|
|
#452
|
Used the USB Type-C charging port as an alternative to charge the laptop |
Andile |
,
|
Other |
|
Andile |
2026-08-03 09:14:26 |
Closed |
|
|
2026-07-31 |
|
|
|
|
edit
/delete
|
|
#451
|
New laptop setup: Nontsikelelo Cele |
Andile |
,
|
Other |
|
Andile |
2026-08-03 08:38:08 |
Closed |
Critical |
|
2026-08-02 |
4 |
|
|
|
edit
/delete
|
|
#450
|
New laptop setup: Neli Sthole
|
Andile |
,
|
Other |
|
Andile |
2026-08-03 08:31:03 |
Closed |
Critical |
2026-09-30
09:07:58 |
2026-08-03 |
4 |
2026-09-30
09:07:58 |
|
2026-09-30
09:07:58 |
edit
/delete
/comments
|
|
#448
|
Drivers Licensing Centre connectivity |
Lovene |
,
|
Network |
|
Lovene |
2026-07-31 16:59:27 |
Open |
High |
2026-08-14
11:06:09 |
2026-08-03 |
8 |
2026-08-14
11:06:09 |
|
|
edit
/delete
/comments
|
|
#427
|
Cant login |
Lolly |
,
|
Other |
|
Khule |
2026-07-31 08:56:44 |
Closed |
High |
2026-07-31
11:54:26 |
2026-08-04 |
8 |
2026-07-31
11:54:26 |
|
2026-07-31
11:54:26 |
edit
/delete
/comments
|
|
#422
|
weekly security audit report |
Lovene |
lovene,
|
Security |
|
Lovene |
2026-07-29 16:12:06 |
Closed |
High |
2026-07-31
07:32:16 |
2026-07-31 |
8 |
2026-07-31
07:32:16 |
|
2026-07-31
07:32:39 |
edit
/delete
/comments
|
|
#421
|
Email retrieve on a deleted account: Selwyn Naidoo |
Khehlo |
Zandile Mbokazi,
|
Email |
|
Khule |
2026-07-29 10:14:19 |
Closed |
High |
2026-07-29
11:10:49 |
2026-08-03 |
8 |
2026-07-29
11:10:49 |
|
2026-07-29
11:10:49 |
edit
/delete
/comments
|
|
#420
|
Emails not working: Cllr Jingela |
Lolly |
Cllr T Jingela,
|
Category |
|
Khule |
2026-07-28 14:36:00 |
Closed |
High |
2026-07-31
08:16:58 |
2026-07-31 |
8 |
2026-07-31
08:16:58 |
|
2026-07-31
08:16:58 |
edit
/delete
/comments
|
|
#419
|
Adope Reader not working: MM |
Thami |
MM,
|
Software |
|
Khule |
2026-07-28 14:23:22 |
Closed |
High |
2026-07-29
16:46:57 |
2026-07-31 |
8 |
2026-07-29
16:46:57 |
|
2026-07-29
16:46:57 |
edit
/delete
/comments
|
|
#418
|
New laptop setup: saroj Reddy |
Lolly |
Saroj Reddy,
|
Other |
|
Khule |
2026-07-28 10:11:52 |
Closed |
High |
2026-08-05
11:24:41 |
2026-07-31 |
8 |
2026-08-05
11:24:41 |
|
2026-08-05
11:24:41 |
edit
/delete
/comments
|
|
#417
|
New Laptop setup: Nontokozo Gabela |
Thami |
Nontokozo,
|
Other |
|
Khule |
2026-07-28 10:10:12 |
Closed |
High |
2026-07-29
16:39:50 |
2026-07-31 |
8 |
2026-07-29
16:39:50 |
|
2026-07-29
16:39:50 |
edit
/delete
/comments
|
|
#416
|
New laptop setup: Thandeka Mhlongo |
Yolanda |
Thandeka Mhlongo,
|
Other |
|
|
2026-07-28 10:06:53 |
Closed |
High |
2026-07-29
11:54:14 |
2026-07-31 |
8 |
2026-07-29
11:54:14 |
|
2026-07-29
11:54:14 |
edit
/delete
/comments
|
|
#415
|
No network connection |
Yolanda |
Sabelo Ngcungama,
|
Network |
|
Khule |
2026-07-28 08:54:13 |
Closed |
High |
2026-07-29
10:29:54 |
2026-07-31 |
8 |
2026-07-29
10:29:54 |
|
2026-07-29
10:29:54 |
edit
/delete
/comments
|
|
#414
|
Cant login |
Sean |
Jillian Pholoma,
|
Category |
|
Khule |
2026-07-28 08:52:01 |
Closed |
High |
2026-08-24
12:48:47 |
2026-07-31 |
8 |
2026-08-24
12:48:47 |
|
2026-08-24
12:48:47 |
edit
/delete
/comments
|
|
#413
|
laptop screws loose and damaging hinge, MS excel no saving
|
Khehlo |
Sibusiso Nyawuza,
|
Hardware |
|
|
2026-07-28 08:50:41 |
Closed |
High |
2026-07-29
10:16:49 |
2026-07-31 |
8 |
2026-07-29
10:16:49 |
|
2026-07-29
10:16:49 |
edit
/delete
/comments
|
|
#412
|
Printer code setup |
Yolanda |
Xabisa Putaza,
|
Other |
|
Khule |
2026-07-27 15:08:43 |
Closed |
High |
2026-07-29
10:30:10 |
2026-07-29 |
8 |
2026-07-29
10:30:10 |
|
2026-07-29
10:30:10 |
edit
/delete
/comments
|
|
#411
|
New laptop setup: Jami Stuart |
Andile |
Jamie,
|
Other |
|
Khule |
2026-07-27 10:44:28 |
Closed |
|
2026-09-30
09:07:24 |
2026-07-29 |
|
2026-09-30
09:07:24 |
|
2026-09-30
09:07:24 |
edit
/delete
/comments
|
|
#410
|
New laptop setup: Mfundo Dube |
Silindo |
Mfundo Dube,
|
Other |
|
Khule |
2026-07-27 10:42:14 |
Closed |
High |
2026-08-04
13:27:33 |
2026-07-29 |
8 |
2026-08-04
13:27:33 |
|
2026-08-04
13:27:33 |
edit
/delete
/comments
|
|
#409
|
New laptop setup: Khosi Mbhele |
Andile |
,
|
|
|
Andile |
2026-07-27 10:41:08 |
Closed |
High |
|
2026-07-30 |
8 |
|
|
|
edit
/delete
|
|
#408
|
New Laptop Setup: Thabani Mbuyisa |
Silindo |
Thabani Mbuyisa,
|
Other |
|
Khule |
2026-07-27 10:39:51 |
Closed |
High |
2026-07-31
07:42:51 |
2026-07-29 |
8 |
2026-07-31
07:42:51 |
|
2026-07-31
07:42:51 |
edit
/delete
/comments
|
|
#407
|
New Laptop setup: Nothando Skhosana |
Sean |
Nothando Skhosana,
|
Other |
|
Khule |
2026-07-27 08:53:14 |
Closed |
High |
2026-08-24
12:48:19 |
2026-07-30 |
8 |
2026-08-24
12:48:19 |
|
2026-08-24
12:48:19 |
edit
/delete
/comments
|
|
#406
|
New laptop setup |
Sean |
Brian Ngobese,
|
Other |
|
Khule |
2026-07-27 08:45:23 |
Closed |
High |
2026-08-24
12:48:01 |
2026-07-30 |
8 |
2026-08-24
12:48:01 |
|
2026-08-24
12:48:01 |
edit
/delete
/comments
|
|
#405
|
Email setup on a new machine.
|
Lovene |
Nonceba,
|
Email |
|
Khule |
2026-07-27 08:24:27 |
Closed |
High |
2026-07-31
07:34:16 |
2026-07-30 |
8 |
2026-07-31
07:34:16 |
|
2026-07-31
07:34:38 |
edit
/delete
/comments
|
|
#404
|
Forgot munsoft password |
Khule |
Sibusiso Nyawuza,
|
Other |
|
Khule |
2026-07-24 09:41:04 |
Closed |
High |
2026-07-27
10:31:46 |
2026-07-27 |
8 |
2026-07-27
10:31:35 |
|
2026-07-27
10:31:46 |
edit
/delete
/comments
|
|
#403
|
User cant print at the printer by Yandisa`s office |
Lolly |
Yandisa,
|
Printer |
|
Khule |
2026-07-24 09:39:21 |
Closed |
High |
2026-07-24
11:38:15 |
2026-07-28 |
8 |
2026-07-24
11:38:15 |
|
2026-07-27
07:54:48 |
edit
/delete
/comments
|
|
#402
|
Antivirus update |
Lolly |
Lolly ,
|
Security |
|
Khule |
2026-07-24 09:37:30 |
Closed |
High |
2026-07-27
07:56:21 |
2026-07-31 |
8 |
2026-07-27
07:56:21 |
|
2026-07-27
07:56:21 |
edit
/delete
/comments
|
|
#401
|
scan to email setup |
Khehlo |
Nonhle Nzama,
|
Printer |
|
Khule |
2026-07-23 09:19:10 |
Closed |
High |
2026-07-23
13:18:51 |
2026-07-27 |
8 |
2026-07-23
13:18:51 |
|
2026-07-23
13:18:50 |
edit
/delete
/comments
|
|
#400
|
New Laptop Setup |
Sean |
Mbali Shude,
|
Other |
|
Khule |
2026-07-23 09:17:55 |
Closed |
High |
2026-08-24
12:47:40 |
2026-07-27 |
8 |
2026-08-24
12:47:40 |
|
2026-08-24
12:47:40 |
edit
/delete
/comments
|
|
#399
|
New Laptop setup |
Lolly |
Slindile Nhleko,
|
Other |
|
Khule |
2026-07-23 09:16:13 |
Closed |
High |
2026-07-24
11:43:47 |
2026-07-27 |
8 |
2026-07-24
11:43:47 |
|
2026-07-24
11:43:46 |
edit
/delete
/comments
|
|
#398
|
New Laptop setup |
Sean |
Kholeka Ndlovu,
|
Other |
|
Khule |
2026-07-23 08:55:50 |
Closed |
High |
2026-08-24
12:47:08 |
2026-07-27 |
8 |
2026-08-24
12:47:08 |
|
2026-08-24
12:47:08 |
edit
/delete
/comments
|
|
#397
|
New Laptop Setup |
Yolanda |
Vuyo Khawula,
|
Other |
|
Khule |
2026-07-23 08:54:39 |
Closed |
High |
2026-07-27
07:51:35 |
2026-07-27 |
8 |
2026-07-27
07:51:35 |
|
2026-07-27
07:51:35 |
edit
/delete
/comments
|
|
#396
|
New Laptop Setup |
Thami |
Feziwe Mhlongo,
|
Other |
|
Khule |
2026-07-23 08:53:26 |
Closed |
High |
2026-07-27
08:51:12 |
2026-07-28 |
8 |
2026-07-27
08:51:12 |
|
2026-07-29
16:38:56 |
edit
/delete
/comments
|
|
#395
|
weekly security audit report |
Lovene |
,
|
Security |
|
Lovene |
2026-07-22 18:47:46 |
Closed |
High |
2026-07-31
07:35:43 |
2026-07-23 |
8 |
2026-07-31
07:35:43 |
|
2026-07-31
07:35:57 |
edit
/delete
/comments
|
|
#394
|
Emails not working |
Lolly |
Nicholas Nyawose,
|
Email |
|
|
2026-07-22 13:20:25 |
Closed |
High |
2026-07-22
14:19:49 |
2026-07-27 |
8 |
2026-07-22
14:19:49 |
|
2026-07-22
14:19:49 |
edit
/delete
/comments
|
|
#393
|
Assisted the user with Microsoft Word issue where documents could not be saved. Investigated the error message indicating that the file type was blocked by the trust center file block settings. Verified the save location and file format. |
Andile |
,
|
|
|
Andile |
2026-07-22 11:29:37 |
Closed |
Medium |
|
2026-07-22 |
24 |
|
|
|
edit
/delete
|
|
#392
|
Laptop too slow |
Lolly |
Samke Ngwabe,
|
Hardware |
|
Khule |
2026-07-22 11:21:16 |
Closed |
High |
2026-07-22
11:23:09 |
2026-07-27 |
8 |
2026-07-22
11:23:09 |
|
2026-07-22
11:23:09 |
edit
/delete
/comments
|
|
#391
|
Email setup on personal cellphone |
Khule |
Sibani Gumede,
|
Email |
|
Khule |
2026-07-22 11:12:40 |
Closed |
High |
2026-07-27
09:10:10 |
2026-07-27 |
8 |
2026-07-27
09:09:51 |
|
2026-07-27
09:10:10 |
edit
/delete
/comments
|
|
#390
|
Outlook is freezing/not responding |
Lolly |
MM,
|
Email |
|
Khule |
2026-07-22 11:11:20 |
Closed |
High |
2026-07-22
11:20:41 |
2026-07-27 |
8 |
2026-07-22
11:20:41 |
|
2026-07-22
11:20:40 |
edit
/delete
/comments
|
|
#389
|
Laptop unresponsive |
Thami |
Nqobile Gumbi,
|
Hardware |
|
Khule |
2026-07-22 10:55:58 |
Closed |
High |
2026-07-22
11:38:18 |
2026-07-24 |
8 |
2026-07-22
11:38:18 |
|
2026-07-22
11:38:18 |
edit
/delete
/comments
|
|
#388
|
scan to email not working |
Sean |
Jillian,
|
Printer |
|
Khule |
2026-07-22 08:46:53 |
Closed |
High |
2026-08-24
12:46:50 |
2026-07-24 |
8 |
2026-08-24
12:46:50 |
|
2026-08-24
12:46:50 |
edit
/delete
/comments
|
|
#387
|
Printer code not working |
Silindo |
Xoliswa daka,
|
Printer |
|
Khule |
2026-07-22 08:42:58 |
Closed |
High |
2026-07-31
07:40:11 |
2026-07-24 |
8 |
2026-07-31
07:40:11 |
|
2026-07-31
07:40:11 |
edit
/delete
/comments
|
|
#386
|
Printer connection |
Thami |
Nomonde Radebe,
|
Printer |
|
Khule |
2026-07-21 10:09:30 |
Closed |
High |
2026-07-21
15:13:23 |
2026-07-24 |
8 |
2026-07-21
15:13:23 |
|
2026-07-21
15:13:23 |
edit
/delete
/comments
|
|
#385
|
Printer Installation and Windows Updates for user Workstation |
Andile |
,
|
|
|
Andile |
2026-07-21 09:21:02 |
Closed |
|
|
2026-07-21 |
|
|
|
|
edit
/delete
|
|
#384
|
Hdrive missing |
Lolly |
Xoliswa daka,
|
Other |
|
Khule |
2026-07-21 08:36:51 |
Closed |
High |
2026-07-21
09:39:55 |
2026-07-24 |
8 |
2026-07-21
09:39:55 |
|
2026-07-21
09:39:55 |
edit
/delete
/comments
|
|
#383
|
Laptop not switching charging. |
Lolly |
Thobile Cele,
|
Other |
|
Khule |
2026-07-21 08:35:38 |
Closed |
High |
2026-07-21
09:39:07 |
2026-07-24 |
8 |
2026-07-21
09:39:07 |
|
2026-07-21
09:39:07 |
edit
/delete
/comments
|
|
#382
|
Printer connection |
Lolly |
Tracy,
|
Printer |
|
Khule |
2026-07-20 15:16:30 |
Closed |
High |
2026-07-21
09:33:36 |
2026-07-22 |
8 |
2026-07-21
09:33:36 |
|
2026-07-21
09:33:35 |
edit
/delete
/comments
|
|
#381
|
Printer connection |
Silindo |
Xoliswa,
|
Printer |
|
Khule |
2026-07-20 13:38:16 |
Closed |
High |
2026-07-21
15:21:46 |
2026-07-22 |
8 |
2026-07-21
15:21:46 |
|
2026-07-21
15:21:46 |
edit
/delete
/comments
|
|
#380
|
Laptop too slow |
Lolly |
Pinky,
|
Other |
|
Khule |
2026-07-20 13:36:45 |
Closed |
High |
2026-07-21
09:10:01 |
2026-07-22 |
8 |
2026-07-21
09:10:01 |
|
2026-07-21
09:10:00 |
edit
/delete
/comments
|
|
#379
|
Cant login |
Sean |
Inga,
|
Other |
|
Khule |
2026-07-20 09:42:14 |
Closed |
High |
2026-08-24
12:45:57 |
2026-07-22 |
8 |
2026-08-24
12:45:57 |
|
2026-08-24
12:45:57 |
edit
/delete
/comments
|
|
#378
|
Laptop not switching on |
Sean |
Travin,
|
Category |
|
Khule |
2026-07-20 09:41:15 |
Closed |
High |
2026-08-24
12:44:26 |
2026-07-22 |
8 |
2026-08-24
12:44:26 |
|
2026-08-24
12:45:01 |
edit
/delete
/comments
|
|
#377
|
Printer offline |
Khehlo |
Khule Msomi,
|
Printer |
|
Khule |
2026-07-20 09:39:29 |
Closed |
High |
2026-07-23
13:17:25 |
2026-07-22 |
8 |
2026-07-23
13:17:25 |
|
2026-07-23
13:17:25 |
edit
/delete
/comments
|
|
#375
|
External screen setup |
Thami |
Khanyisile,
|
Other |
|
Khule |
2026-07-17 08:43:55 |
Closed |
High |
2026-07-17
14:14:21 |
2026-07-21 |
8 |
2026-07-17
14:14:21 |
|
2026-07-17
14:14:21 |
edit
/delete
/comments
|
|
#374
|
process weekly security audit report |
Lovene |
,
|
Security |
|
Lovene |
2026-07-16 21:32:07 |
Closed |
High |
2026-07-17
15:53:11 |
2026-07-17 |
8 |
2026-07-17
15:53:11 |
|
2026-07-17
15:53:23 |
edit
/delete
/comments
|
|
#373
|
Create sharepoint site – AFS working papers |
Santhosh |
Santhosh,
|
Category |
|
Khule |
2026-07-16 15:42:00 |
Closed |
High |
2026-08-03
09:46:36 |
2026-07-20 |
8 |
2026-08-03
09:46:36 |
|
2026-08-03
09:46:45 |
edit
/delete
/comments
|
|
#372
|
Munsoft Inactive |
Khule |
Sine Qwabe,
|
Software |
|
Khule |
2026-07-16 12:58:30 |
Closed |
High |
2026-07-21
14:50:08 |
2026-07-20 |
8 |
2026-07-21
14:49:48 |
|
2026-07-21
14:50:08 |
edit
/delete
/comments
|
|
#370
|
tangible assets verification |
Santhosh |
,
|
Other |
|
Khule |
2026-07-16 09:53:54 |
Closed |
High |
2026-08-03
09:46:09 |
2026-07-20 |
8 |
2026-08-03
09:46:09 |
|
2026-08-03
09:46:20 |
edit
/delete
/comments
|
|
#369
|
process windows Backup report |
Santhosh |
,
|
Security |
|
Khule |
2026-07-16 09:52:46 |
Closed |
High |
2026-07-17
15:15:01 |
2026-07-20 |
8 |
2026-07-17
15:15:01 |
|
2026-07-17
15:15:05 |
edit
/delete
/comments
|
|
#368
|
process Firewall security audit report |
Santhosh |
,
|
Security |
|
Khule |
2026-07-16 09:51:05 |
Closed |
|
2026-07-17
15:14:38 |
2026-07-20 |
|
2026-07-17
15:14:38 |
|
2026-07-17
15:14:44 |
edit
/delete
/comments
|
|
#366
|
Cant Access GIS maps – Wrong time on server |
Santhosh |
Letitia,
|
Other |
|
Khule |
2026-07-16 09:26:10 |
Closed |
|
2026-07-29
09:53:29 |
2026-07-20 |
|
2026-07-29
09:53:29 |
|
2026-07-29
09:53:36 |
edit
/delete
/comments
|
|
#365
|
scanning setup @creditors |
Santhosh |
Santhosh,
|
Other |
|
Khule |
2026-07-16 09:24:11 |
Closed |
High |
2026-07-20
15:05:33 |
2026-07-20 |
8 |
2026-07-20
15:05:33 |
|
2026-07-20
15:05:42 |
edit
/delete
/comments
|
|
#364
|
charging port not working |
Santhosh |
Shyira,
|
Category |
|
Khule |
2026-07-16 09:19:41 |
Closed |
|
2026-07-17
15:14:17 |
2026-07-20 |
|
2026-07-17
15:14:17 |
|
2026-07-20
15:06:21 |
edit
/delete
/comments
|
|
#363
|
Andiswa and Melusi Prior year override passwords update request |
Santhosh |
Andiswa,
|
Other |
|
Khule |
2026-07-16 09:16:38 |
Closed |
High |
2026-07-17
15:13:16 |
2026-07-20 |
8 |
2026-07-17
15:13:16 |
|
2026-07-17
15:13:37 |
edit
/delete
/comments
|
|
#362
|
Authorisation level update |
Santhosh |
Noxolo Danca,
|
Other |
|
Khule |
2026-07-16 09:14:43 |
Closed |
|
2026-07-24
10:02:14 |
2026-07-20 |
|
2026-07-24
10:02:14 |
|
2026-07-24
10:02:19 |
edit
/delete
/comments
|
|
#361
|
VPN issue |
Santhosh |
Hlengiwe Ngcobo,
|
Network |
|
Khule |
2026-07-16 09:12:09 |
Closed |
High |
2026-07-17
15:12:43 |
2026-07-20 |
8 |
2026-07-17
15:12:43 |
|
2026-07-17
15:12:48 |
edit
/delete
/comments
|
|
#360
|
laptop was freezing , fixed! |
Silindo |
smesihle,
|
Software |
|
Silindo |
2026-07-16 08:36:19 |
Closed |
|
2026-07-21
15:21:25 |
2026-07-16 |
|
2026-07-21
15:21:25 |
|
2026-07-21
15:21:25 |
edit
/delete
/comments
|
|
#359
|
Laptop unresponsive |
Silindo |
Smesihle Nzama,
|
Other |
|
Khule |
2026-07-16 08:34:18 |
Closed |
High |
2026-07-21
15:20:48 |
2026-07-21 |
8 |
2026-07-21
15:20:48 |
|
2026-07-21
15:20:48 |
edit
/delete
/comments
|
|
#358
|
munsoft reports |
Lovene |
,
|
Security |
|
Lovene |
2026-07-15 15:14:58 |
Closed |
High |
2026-07-17
07:59:04 |
2026-07-17 |
8 |
2026-07-17
07:59:04 |
|
2026-07-17
07:59:12 |
edit
/delete
/comments
|
|
#357
|
Munsoft Failed Logins |
Santhosh |
Slindile Cele, Jabulile Nzimakwe and Lovene Perrum,
|
Security |
|
Khule |
2026-07-15 14:25:02 |
Closed |
High |
2026-07-24
10:01:56 |
2026-07-20 |
8 |
2026-07-24
10:01:56 |
|
2026-07-24
10:02:04 |
edit
/delete
/comments
|
|
#356
|
Printer offline: Sharon |
Yolanda |
Sharon,
|
Printer |
|
Khule |
2026-07-15 13:54:10 |
Closed |
High |
2026-07-15
14:22:20 |
2026-07-17 |
8 |
2026-07-15
14:22:20 |
|
2026-07-15
14:22:18 |
edit
/delete
/comments
|
|
#355
|
Data Backup Required(Termination of service Ayanda Sabela). |
Santhosh |
Ayanda Sabela,
|
Security |
|
Khule |
2026-07-15 13:13:54 |
Closed |
High |
2026-07-17
15:12:09 |
2026-07-20 |
8 |
2026-07-17
15:12:09 |
|
2026-07-17
15:12:23 |
edit
/delete
/comments
|
|
#354
|
Cant access emails |
Silindo |
Xolani Dlangalala,
|
Email |
|
Khule |
2026-07-15 11:38:54 |
Closed |
High |
2026-07-21
15:20:19 |
2026-07-17 |
8 |
2026-07-21
15:20:19 |
|
2026-07-21
15:20:19 |
edit
/delete
/comments
|
|
#353
|
new printer setup:Xolisile Cele |
Thami |
Xolisile Cele,
|
Printer |
|
Khule |
2026-07-15 10:40:28 |
Closed |
High |
2026-07-16
10:50:02 |
2026-07-17 |
8 |
2026-07-16
10:50:02 |
|
2026-07-17
14:15:26 |
edit
/delete
/comments
|
|
#352
|
Tablet setup for Cllr Koli |
Silindo |
Cllr Koli,
|
Email |
|
Khule |
2026-07-15 10:13:18 |
Closed |
High |
2026-07-21
15:19:06 |
2026-07-17 |
8 |
2026-07-21
15:19:06 |
|
2026-07-21
15:19:06 |
edit
/delete
/comments
|
|
#351
|
Printer connection |
Thami |
Sibongiseni Mthembu,
|
Printer |
|
Khule |
2026-07-15 10:10:56 |
Closed |
High |
2026-07-16
10:46:51 |
2026-07-17 |
8 |
2026-07-16
10:46:51 |
|
2026-07-16
10:49:25 |
edit
/delete
/comments
|
|
#350
|
Printer Connection |
Thami |
Zwe Chiliza,
|
Printer |
|
Thami |
2026-07-14 15:59:30 |
Closed |
Medium |
2026-07-15
08:04:11 |
2026-07-16 |
24 |
2026-07-15
08:04:11 |
|
2026-07-15
08:04:37 |
edit
/delete
/comments
|
|
#349
|
process montly server room access report |
Lovene |
,
|
Security |
|
Lovene |
2026-07-14 14:23:26 |
Closed |
High |
2026-07-14
14:30:59 |
2026-07-16 |
8 |
2026-07-14
14:30:59 |
|
2026-07-14
14:31:13 |
edit
/delete
/comments
|
|
#348
|
process monthly Teams usage report |
Lovene |
,
|
Security |
|
Lovene |
2026-07-14 13:49:28 |
Closed |
High |
2026-07-17
07:52:23 |
2026-07-15 |
8 |
2026-07-17
07:52:23 |
|
2026-07-17
07:54:22 |
edit
/delete
/comments
|
|
#347
|
process monthly email report |
Lovene |
,
|
Security |
|
Lovene |
2026-07-14 13:48:31 |
Closed |
|
2026-07-17
07:50:39 |
2026-07-15 |
|
2026-07-17
07:51:27 |
|
2026-07-17
07:51:46 |
edit
/delete
/comments
|
|
#346
|
Emails not working on Cllr Gumbi`s laptop. |
Lolly |
Cllr Gumbi,
|
Email |
|
Khule |
2026-07-14 13:48:15 |
Closed |
High |
2026-07-21
09:04:28 |
2026-07-16 |
8 |
2026-07-21
09:04:28 |
|
2026-07-21
09:04:27 |
edit
/delete
/comments
|
|
#345
|
process monthly Firewall Traffic report |
Lovene |
,
|
Security |
|
Lovene |
2026-07-14 13:47:26 |
Closed |
High |
2026-07-14
14:35:03 |
2026-07-15 |
8 |
2026-07-14
14:35:03 |
|
2026-07-14
14:35:12 |
edit
/delete
/comments
|
|
#344
|
Updating Operating System and add new interns to AD
|
Andile |
,
|
Software |
|
Khule |
2026-07-14 09:42:02 |
Open |
|
2026-09-09
13:27:03 |
2026-07-14 |
|
2026-09-09
13:27:03 |
|
|
edit
/delete
/comments
|
|
#343
|
Email setup on personal cellphone for Cllr L Ntanza |
Lolly |
Cllr Lindiwe Ntanza,
|
Email |
|
Khule |
2026-07-14 08:42:12 |
Closed |
High |
|
2026-07-16 |
8 |
|
|
2026-07-14
11:47:24 |
edit
/delete
|
|
#342
|
Setup a new printer for PS Museum |
Khehlo |
Phumzile Dlamini,
|
Printer |
|
Khule |
2026-07-14 08:41:00 |
Closed |
High |
|
2026-07-16 |
8 |
|
|
2026-07-15
07:51:42 |
edit
/delete
|
|
#341
|
Password reset request |
Khule |
Zandile Gumede,
|
Other |
|
Khule |
2026-07-13 12:22:43 |
Closed |
High |
2026-07-14
08:48:44 |
2026-07-15 |
8 |
2026-07-14
08:48:44 |
|
2026-07-14
08:48:57 |
edit
/delete
/comments
|
|
#340
|
Emails not working. |
Thami |
Nozipho,
|
Email |
|
Khule |
2026-07-13 12:21:24 |
Closed |
High |
2026-07-14
08:13:39 |
2026-07-15 |
8 |
2026-07-14
08:13:39 |
|
2026-07-14
08:13:49 |
edit
/delete
/comments
|
|
#339
|
Account Lockouts
|
Sean |
Steven,
|
Sercurity |
|
Khule |
2026-07-13 10:41:27 |
Closed |
|
2026-07-15
09:59:40 |
2026-07-20 |
|
2026-07-15
09:59:40 |
|
2026-07-15
09:59:47 |
edit
/delete
/comments
|
|
#338
|
Account Lockouts |
Gugu |
Yolanda,
|
Sercurity |
|
Khule |
2026-07-13 10:39:59 |
Closed |
High |
2026-08-14
10:37:25 |
2026-07-20 |
8 |
2026-08-14
10:37:25 |
|
2026-08-14
10:37:31 |
edit
/delete
/comments
|
|
#337
|
Account Lockouts
|
Gugu |
Ayanda Sabela,
|
Sercurity |
|
Khule |
2026-07-13 10:36:38 |
Closed |
High |
2026-08-14
10:34:41 |
2026-07-20 |
8 |
2026-08-14
10:34:41 |
|
2026-08-14
10:36:57 |
edit
/delete
/comments
|
|
#336
|
Account Lockouts |
Sean |
Ntuthuko,
|
Sercurity |
|
Khule |
2026-07-13 10:34:39 |
Closed |
High |
2026-07-15
09:59:23 |
2026-07-20 |
8 |
2026-07-15
09:59:23 |
|
2026-07-15
09:59:29 |
edit
/delete
/comments
|
|
#335
|
Account Lockouts |
Lovene |
Lovene,
|
Sercurity |
|
Khule |
2026-07-13 10:32:29 |
Closed |
High |
2026-07-14
14:32:40 |
2026-07-20 |
8 |
2026-07-14
14:32:40 |
|
2026-07-14
14:32:52 |
edit
/delete
/comments
|
|
#334
|
Printer offline |
Yolanda |
Yandisa,
|
Printer |
|
Khule |
2026-07-13 10:29:43 |
Closed |
High |
|
2026-07-15 |
8 |
|
|
2026-07-13
11:00:46 |
edit
/delete
|
|
#333
|
sign in error |
Yolanda |
Roshan,
|
Network |
|
Khule |
2026-07-13 10:28:55 |
Closed |
High |
|
2026-07-15 |
8 |
|
|
2026-07-13
11:00:29 |
edit
/delete
|
|
#332
|
process monthly user accounts deleted report |
Lovene |
,
|
|
|
Lovene |
2026-07-13 10:10:00 |
Closed |
|
2026-07-13
13:48:49 |
2026-07-14 |
|
2026-07-13
13:48:49 |
|
2026-07-13
13:49:03 |
edit
/delete
/comments
|
|
#331
|
process montlly new user acc created report |
Lovene |
,
|
Sercurity |
|
Lovene |
2026-07-13 10:00:53 |
Closed |
High |
2026-07-13
13:45:46 |
2026-07-14 |
8 |
2026-07-13
13:45:46 |
|
2026-07-13
13:46:21 |
edit
/delete
/comments
|
|
#330
|
process monthly user accounts unlocked report |
Lovene |
,
|
Other |
|
Lovene |
2026-07-13 09:58:28 |
Closed |
High |
2026-07-13
13:44:47 |
2026-07-14 |
8 |
2026-07-13
13:44:47 |
|
2026-07-13
13:45:08 |
edit
/delete
/comments
|
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#329
|
process monthly accounts disabled report |
Lovene |
,
|
Other |
|
Lovene |
2026-07-13 09:45:22 |
Closed |
High |
2026-07-13
13:43:54 |
2026-07-14 |
8 |
2026-07-13
13:43:54 |
|
2026-07-13
13:44:04 |
edit
/delete
/comments
|
|
#328
|
process monthly account changes report |
Lovene |
,
|
Other |
|
Lovene |
2026-07-13 09:38:12 |
Closed |
High |
2026-07-13
13:42:25 |
2026-07-14 |
8 |
2026-07-13
13:42:25 |
|
2026-07-13
13:42:33 |
edit
/delete
/comments
|
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#327
|
process success logins report |
Lovene |
,
|
Other |
|
Lovene |
2026-07-13 09:30:39 |
Closed |
High |
2026-07-13
13:41:47 |
2026-07-14 |
8 |
2026-07-13
13:41:47 |
|
2026-07-13
13:41:55 |
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/delete
/comments
|
|
#287
|
network offline |
Silindo |
Xolani,
|
Network |
|
Silindo |
2026-07-10 12:50:34 |
Closed |
|
2026-07-21
15:18:38 |
2026-07-10 |
|
2026-07-21
15:18:38 |
|
2026-07-21
15:18:38 |
edit
/delete
/comments
|
|
#286
|
Email setup on personal phone. |
Lolly |
Tsepiso,
|
Email |
|
Khule |
2026-07-10 11:07:55 |
Closed |
High |
2026-07-21
09:32:20 |
2026-07-14 |
8 |
2026-07-21
09:32:20 |
|
2026-07-21
09:32:20 |
edit
/delete
/comments
|
|
#285
|
process monthly password set or reset report |
Lovene |
,
|
Other |
|
Lovene |
2026-07-10 09:32:42 |
Closed |
High |
2026-07-13
13:36:19 |
2026-07-13 |
8 |
2026-07-13
13:38:04 |
|
2026-07-13
13:40:41 |
edit
/delete
/comments
|
|
#284
|
process monthly program change report |
Lovene |
,
|
Other |
|
Lovene |
2026-07-10 09:30:55 |
Closed |
High |
2026-07-13
10:19:07 |
2026-07-13 |
8 |
2026-07-13
10:19:07 |
|
2026-07-13
10:19:18 |
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/delete
/comments
|
|
#283
|
process monthly password resets report |
Lovene |
,
|
Other |
|
Lovene |
2026-07-10 09:28:58 |
Closed |
High |
2026-07-13
10:18:13 |
2026-07-13 |
8 |
2026-07-13
10:18:13 |
|
2026-07-13
10:18:27 |
edit
/delete
/comments
|
|
#282
|
process monthly Computer Acc created report |
Lovene |
,
|
Other |
|
Lovene |
2026-07-10 09:27:49 |
Closed |
High |
2026-07-13
10:16:58 |
2026-07-13 |
8 |
2026-07-13
10:16:58 |
|
2026-07-13
10:17:10 |
edit
/delete
/comments
|
|
#280
|
process monthly administrator activities report |
Lovene |
,
|
Category |
|
Lovene |
2026-07-10 09:24:11 |
Closed |
|
2026-07-13
10:15:59 |
2026-07-13 |
|
2026-07-13
10:15:59 |
|
2026-07-13
10:16:13 |
edit
/delete
/comments
|
|
#279
|
process monthly account lockut report |
Lovene |
,
|
Other |
|
Lovene |
2026-07-10 09:22:45 |
Closed |
High |
2026-07-13
10:14:45 |
2026-07-13 |
8 |
2026-07-13
10:14:45 |
|
2026-07-15
08:33:34 |
edit
/delete
/comments
|
|
#278
|
No Network connection |
Khehlo |
Jay,
|
Network |
|
Khule |
2026-07-09 11:50:31 |
Closed |
High |
|
2026-07-14 |
8 |
|
|
2026-07-10
11:16:56 |
edit
/delete
|
|
#277
|
Cant receive OTP on the App |
Khule |
Sabelo Ngcungama,
|
Other |
|
Khule |
2026-07-08 11:29:48 |
Closed |
High |
2026-07-08
11:31:13 |
2026-07-10 |
8 |
2026-07-08
11:31:13 |
|
2026-07-08
11:30:23 |
edit
/delete
/comments
|
|
#276
|
Cant print (Zethu Xolo) |
Silindo |
Zethu Xolo,
|
Printer |
|
Khule |
2026-07-08 09:33:16 |
Closed |
High |
2026-07-21
15:18:01 |
2026-07-10 |
8 |
2026-07-21
15:18:01 |
|
2026-07-21
15:18:01 |
edit
/delete
/comments
|
|
#275
|
Office not working. |
Lolly |
Pinky Shange,
|
Other |
|
Khule |
2026-07-08 09:30:08 |
Closed |
High |
|
2026-07-10 |
8 |
|
|
2026-07-08
10:15:31 |
edit
/delete
|
|
#274
|
PME interns cant print(Muhle) |
Silindo |
Muhle,
|
Printer |
|
Khule |
2026-07-08 09:04:58 |
Closed |
High |
2026-07-21
15:17:17 |
2026-07-10 |
8 |
2026-07-21
15:17:17 |
|
2026-07-21
15:17:16 |
edit
/delete
/comments
|
|
#273
|
Access Denied on Emails. |
Yolanda |
Muhle Msizazwe,
|
Email |
|
Khule |
2026-07-08 08:36:57 |
Closed |
High |
|
2026-07-10 |
8 |
|
|
2026-07-13
11:00:11 |
edit
/delete
|
|
#253
|
Munsoft App Setup: Nqobile Gumbi |
Lolly |
Nqobile Gumbi,
|
Software |
|
Khule |
2026-07-07 10:57:47 |
Closed |
High |
|
2026-07-09 |
8 |
|
|
2026-07-08
10:14:41 |
edit
/delete
|
|
#246
|
Munsoft Password reset request |
Khule |
Ntombi Zindela,
|
Other |
|
Khule |
2026-07-07 10:15:41 |
Closed |
High |
2026-07-07
10:17:36 |
2026-07-08 |
8 |
2026-07-07
10:17:36 |
|
2026-07-07
10:17:48 |
edit
/delete
/comments
|
|
#245
|
Windows password reset request |
Khule |
Thamsanqa,
|
Other |
|
Khule |
2026-07-07 10:12:22 |
Closed |
High |
2026-07-07
10:16:53 |
2026-07-08 |
8 |
2026-07-07
10:16:53 |
|
2026-07-07
10:17:05 |
edit
/delete
/comments
|
|
#244
|
New User setup |
Yolanda |
Siniko,
|
Other |
|
Khule |
2026-07-07 09:34:21 |
Closed |
High |
|
2026-07-10 |
8 |
|
|
2026-07-13
11:00:01 |
edit
/delete
|
|
#243
|
Printer offline |
Khehlo |
Lakeisha,
|
Printer |
|
Khule |
2026-07-07 08:07:33 |
Closed |
High |
|
2026-07-10 |
8 |
|
|
2026-07-07
10:01:16 |
edit
/delete
|
|
#205
|
Printer is offline |
Yolanda |
Yandisa,
|
Printer |
|
Khule |
2026-07-06 10:29:48 |
Closed |
High |
|
2026-07-09 |
8 |
|
|
2026-07-13
10:59:48 |
edit
/delete
|
|
#204
|
VPN is not working for Bule. |
Lolly |
Bulelwa,
|
Other |
|
Khule |
2026-07-03 11:10:43 |
Closed |
High |
|
2026-07-07 |
8 |
|
|
2026-07-08
10:14:15 |
edit
/delete
|
|
#203
|
Antivirus scan on Jolene`s laptop, |
Lolly |
Jolene,
|
Other |
|
Thami |
2026-07-03 11:03:31 |
Closed |
High |
|
2026-07-08 |
8 |
|
|
2026-07-08
10:13:51 |
edit
/delete
|
|
#202
|
VPN is not working |
Lolly |
Brian Ngobese,
|
Other |
|
Khule |
2026-07-03 08:28:19 |
Closed |
High |
|
2026-07-07 |
8 |
|
|
2026-07-08
10:13:06 |
edit
/delete
|
|
#201
|
VPN Connection for Farana |
Lolly |
Farana Naicker,
|
Network |
|
Khule |
2026-07-01 11:22:57 |
Closed |
High |
|
2026-07-03 |
8 |
|
|
2026-07-08
10:32:30 |
edit
/delete
|
|
#199
|
New user setup for Bandile Myeza |
Thami |
Bandile Myeza,
|
Other |
|
Khule |
2026-07-01 08:49:23 |
Closed |
High |
|
2026-07-03 |
8 |
|
|
2026-07-06
14:13:03 |
edit
/delete
|
|
#198
|
ESS not working |
Lovene |
Ugen,
|
Network |
|
Khule |
2026-07-01 08:30:12 |
Closed |
High |
2026-07-01
13:47:55 |
2026-07-03 |
8 |
2026-07-01
13:47:55 |
|
2026-07-10
09:20:43 |
edit
/delete
/comments
|
